Reviews (5,996)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Baarath was quick to help and so nice! Thank you for fast reply :)
Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks ...
Amazing app! Everything just works perfectly, you get access to all features on the Free Plan (<500 emails sent/month), not like many apps there that are technically free but you need to upgrade to be able to do the simplest thing. Customer support is amazing, they reply within 5-10min and their support is 5/5.
Will definitely upgrade to the Paid plan once I reach the Free Plan limits.
I highly ...
Hello there,
Thank you for your enthusiastic review! We're thrilled to hear that you're enjoying the Omnisend app and finding the Free Plan robust and functional. It's great ...
Maria was very helpful. We love the Omnisend app and we've had a great experience with the support when needed.
Thank you for the fantastic review! We're delighted to hear that Maria was able to help and that you're enjoying the Omnisend app. If we had a fan club, you'd definitely be ...
"In four months, the monthly fee increased from 20 USD to 100 USD. Why are the charges getting higher and higher? No detailed fee breakdown has been provided, nor has any explanation been given as to why the charges keep increasing.
Thank you for taking the time to share your feedback. We understand your concerns, and I want to let you know that our senior customer support specialist has already reached ...
Their customer service is really bad, it takes forever for them to answer and even when they do, most of the time it's not clear what they're saying and they always send you to read articles instead of actually wanting to help.
and also they chraged me for 10$ idk why, cus im on the free plan!!
Thank you for sharing your feedback with us. We genuinely appreciate it and are sorry to hear about your experience.
Regarding your concerns about customer service, we ...
So far I have found it very easy to use and the automations are so well set up that its basically all done for you.
Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things ...
Super easy app for the most important conversion tool.
Great design option and easy set up.
On top of that, there is a clear report tool and segmentation options.
What can I say about Omnisend, they are one of THE BEST apps out there! My newsletters look great and are so incredibly easy to build! And their customer service is top notch! Highly recommend!
Saleh was the best! he was extremely kind, patient and helpful. I haven't experienced anyone help out quite as much as Saleh did. He 100% needs to be recognized for this as he saved omnisend a customer since we were exploring other options to find what we needed. Saleh let me know that I can get it done with omnisend.
Hello there,
Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Saleh. His dedication to providing kind, patient, and helpful ...
Fantastic app, would never consider paying for a bulk email sender after using this one for free. The reporting shows a lot more info than we were expecting and importing our existing client list was super easy. Thanks Soundest!