Reviews (5,991)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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super appli.
Le service chat, avec Chaymae, est tres reactif et d'une grande aide.
Merci beaucoup! We’re so happy to hear that Chaymae’s chat support made a difference. Quick and helpful service is what we aim for, glad we could assist!
I would not have been able to fix my issue without Sanya. She quickly assessed the issue and provided me with very clear steps on how to fix. We were done in a matter of minutes. Excellent customer service from Sanya, she was wonderful to work with.
Hello there,
Thank you for your review! We're thrilled to hear that Sanya provided excellent customer service and was able to quickly help you resolve your issue with clear and effective guidance. It's great to know that your experience was positive and efficient. We're here to support you whenever you need assistance, so please don't hesitate to reach out in the future. We appreciate your kind words about Sanya and are glad she could make the process smooth for you!
I’m still in learning mode but this app has been so much easier to use than the others. I definitely would recommend these guys for your email and sms marketing. Thank you!
Hello there,
Thank you for your review! We're glad to hear that you're finding Omnisend easy to use and that it's been a great tool for your email and SMS marketing needs.
If you have any questions as you continue learning, feel free to reach out. We're here to help!
great support and basic to use
Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!
Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have.
Thanks
Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!
Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.
Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need anything else, feel free to reach out—we’re always here to help! 😊
Saleh helped me during 1hour, I finally solved my problem thanks to him.
Thank you for sharing! 😊 We’re so glad to hear Saleh was able to help you out. Honestly, we’re starting to think we might need to clone him! 😄 If you need anything else, we’re always here for you!
I recently encountered a technical issue while trying to set up my sender domain for my CS email address. To my surprise, even though it was the weekend, the customer service agent (Sila) quickly stepped in and assisted me. She were incredibly responsive and knowledgeable, guiding me through the entire process and ensuring that my issue was resolved promptly. I am truly impressed with the level of support Omnisend provided, especially considering the timing. Thank you for going above and beyond to help your customers. I give it 5 stars! Keep up the great work!
Hello there,
Thank you for your wonderful review and the 5-star rating! We're so pleased to hear about your positive experience with Sila and the support you received over the weekend. Our team is dedicated to providing help whenever it's needed, and it's great to know that Sila was able to guide you through the setup process efficiently.
We appreciate your kind words and are here to continue supporting you.
Thank you for choosing Omnisend!
Omnisend has been so easy to set up. When i encountered challenges with updating my DNS, Chaymae was a huge help!
Thanks for the shout-out! We’re glad Chaymae was there to guide you through and make the setup easy. Remember, we’re here whenever you need us, ready to tackle any tech twist that comes your way.
Great! Easy to setup and well function
Thanks for the great review! 😊 We’re happy to hear the setup was a breeze and everything’s running smoothly! If you need anything else, we’re just a message away!