Reviews (5,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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Fantastic app! What's as important is the support and you get the top quality support here. Johnny from Omnisend was of great help and a pleasure to work with. Thank you again!
Hello there,
Thank you for your review! We're thrilled to hear that you find the app fantastic and are equally impressed with the quality of support you've received. It's great to know that Johnny was able to provide you with helpful assistance and made your experience a pleasant one. We appreciate your gratitude and are here to continue offering top-quality support whenever you need it. Thank you for choosing Omnisend!
Sanya was great at helping fix my issue.
Hello there,
Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your issue. If you need any more help or have further questions, please don't hesitate to reach out. We're here to help!
seems to nice to me i just started on shopify
Hello there,
Thank you for your review! We're glad you're finding Omnisend promising as you start your journey on Shopify. If you need any help along the way, our support team is here for you.
Best of luck with your new venture!
Endlich ein moderner Look für meine Newsletter. Und sie landen nicht im Spam und das ist schon eine Herausforderung ;)
Der Support ist schnell, super freundlich und geduldig. Jetzt bin ich gut gerüstet und freue mich schon auf einen schönen Workflow mit Omnisend ;)
Danke für Ihr fantastisches Feedback! 🎉 We’re thrilled to hear you love the modern look of our newsletters and that they don’t end up in spam—that’s definitely a challenge! 😄 Our support team will be happy to know they helped you feel well prepared. We can’t wait to see the amazing workflows you create with Omnisend! If you have any questions, we’re always here to help!
Very helpful and available
Thanks so much! 😊 We’re always here and ready to help whenever you need us. If you ever have more questions, don’t hesitate to reach out!
Excellent customer service and very knowledgeable.
Hello there,
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and found them to be knowledgeable. We strive to provide the best support possible, and your satisfaction is our top priority.
If you need any further assistance, please don't hesitate to reach out. We're here to help!
Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!
Hello there,
Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently.
We're always here to provide the best support possible, and we're glad you had a positive experience.
Omnisend offers everything you need in one place! It's exceptionally user-friendly for beginners and provides top-notch metrics that clearly show how the app boosts our store's revenue and where they come from. The free plan is impressively comprehensive. Email creation is a breeze, and integration with Shopify is seamless. Their new review feature is also easy to use. Additionally, their educational resources and marketing blogs are extremely helpful. Plus, customer care is always just an email or message away, and they are consistently friendly.
Hello there,
Thank you for your detailed review! We're thrilled to hear that you find Omnisend user-friendly and comprehensive, especially for beginners. It's great to know that the app's metrics, seamless Shopify integration, and educational resources are benefiting your store. We're also glad you find the new review feature easy to use and appreciate our responsive and friendly customer care.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Kam als Anfänger relativ gut zurecht und wenn es mal nicht weiter ging, hat mir Deniz aus dem Support Team super weitergeholfen. 5 Sterne nur wegen ihm!
Vielen Dank! 🌟 We’re thrilled to hear that Deniz could help you out. He’s like the Swiss Army knife of support, always ready to tackle any challenge! If you ever need more assistance, you know where to find us!
they have great customer support! Baarath is the best, he helped me very quickly today. walking through the steps one by one. i was testing the app but i will use it because the outstanding customer service.
Hello there,
Thank you for your review! We're thrilled to hear that you had a great experience with our customer support, and that Baarath was able to assist you quickly and effectively. We're delighted that his outstanding service has influenced your decision to use our app.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!