Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

January 4, 2024

Reliable, simple and effective application. I am very satisfied and recommend it.

Monis.alpaka
Austria
2 months using the app
January 9, 2024

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
Singapore
4 days using the app
November 29, 2023

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Klever Idea
Italy
4 months using the app
January 2, 2024

Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services

Usagi Shop
Japan
7 days using the app
November 23, 2023

Dilara,thank you so much.
I asked about setting up a coupon combination and they were very kind and helpful in answering my questions.
I will contact you if I have any more questions.

Sockwell Japan
Japan
Over 3 years using the app
November 27, 2023

Have been using Omnisend for the past 2 years.
The tool delivers on the promise; and has been great for us so far.
Customer support is fast and correct (Melanie in our case) , a pleasure to work with.
Can highly recommend.

Remescar Nederland
Belgium
Almost 2 years using the app
January 15, 2024

Very good feelings with this application and with the support service offered by Karine. Recommendable

KUORI
Spain
6 days using the app
February 22, 2024

Great customer service!

UPSCALP
Australia
3 months using the app
January 30, 2024

Great service. Sanya was very helpful. Issue solved in 10 minutes.

Mia Vita™
Canada
6 days using the app
Edited January 13, 2024

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.

Coplenty
Romania
About 2 months using the app