Reviews (5,996)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

July 17, 2014

Fantastic! Up and running with first email ready to go in an hour. Very easy and intuitive.

DR Physique Limited
United Kingdom
Almost 2 years using the app
August 21, 2024

Easy-to-use, Didem from support was so helpful in helping us troubleshoot Domain Authentication issues.

7Grains Co.
Philippines
Over 1 year using the app
Omnisend replied August 22, 2024

Hello there,

Thank you for the wonderful feedback! We're thrilled to hear that Didem was so helpful in resolving your Domain Authentication issues.

If you have any more ...

August 7, 2024

Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second ♥️ best email marketing provider ever!

mishmish swimwear
Italy
Over 4 years using the app
Omnisend replied August 12, 2024

Hello there,

Thank you for sharing your experience! We're delighted to hear that Sıla was able to help you quickly with your domain verification.

We're proud to be your ...

May 15, 2014

Very happy with this app so far!

EDM Sauce: EDM Clothing Store
United States
Over 1 year using the app
July 31, 2014

WOW, that was easy! I'm not that computer savvy, but I had my first newsletter sent out within 15 minutes! This is one of the best apps I have found - deliver my products so they look as beautiful as they are to my customers and potential customers. Great job Soundest!

Hello Courage
United States
Over 1 year using the app
November 7, 2014

Soundest's email marketing app for ecommerce is so simple a 6th grader could put out a beautiful newsletter in half-an-hour. I am excited about the possibilities of building a good ongoing relationship with our customers through this app and establishing a reputation of quality right down to our newsletter emailings. I highly recommend this app. http://www.eoiltools.com

eOilTools
United States
Over 1 year using the app
June 12, 2014

Very easy app to use. No need to spend hours writing code. Everything is pretty much done for you. Just add pictures and text and you are done. I would definitely recommend this app.

Hickory Ridge Soaps
United States
Over 1 year using the app
September 25, 2024

I'm very happy with Omnisend. I was using the service on my Big Commerce store and, subsequently, continued with them when we migrated over to Shopify. We did run into some issues in terms of the migration of Omnisend from Big Commerce to Shopfiy, but Kayque, the agent who initially addressed my issues, continued to follow up with e-mail until our issues were resolved and Omnisend was fully ...

Wenjulan
United States
8 days using the app
Omnisend replied September 27, 2024

Thank you so much for sharing your experience! Kayque will be happy to know that his dedication made such an impact. We take pride in following through until everything is ...

November 28, 2014

Really love this app! Interfaces are easy to navigate and customer support is really friendly and knowledgeable! I would absolutely recommend this app to small business owners and e-commerce store keepers alike.

BANI Apparel
United States
Over 1 year using the app
September 3, 2024

Best customer support, great value email marketing app

Elite GPS
Australia
4 months using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to ...