Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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awesome and quick help, Didem was very competent and helpful. I looked for a solution for long time which he solved in one mail. Great service!
Hello there,
Thank you for your review! We're delighted to hear that Didem provided quick and competent assistance, solving your issue efficiently. We're glad to have been able to provide you with great service.
If you need any more help in the future, just let us know—we're here for you!
great support and basic to use
Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!
Saleh helped me during 1hour, I finally solved my problem thanks to him.
Thank you for sharing! 😊 We’re so glad to hear Saleh was able to help you out. Honestly, we’re starting to think we might need to clone him! 😄 If you need anything else, we’re always here for you!
Great! Easy to setup and well function
Thanks for the great review! 😊 We’re happy to hear the setup was a breeze and everything’s running smoothly! If you need anything else, we’re just a message away!
Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end.
Thank you Kindly. Dilara
Hello there,
Thank you for your thoughtful review! We’re so pleased to hear about your positive experience with Dilara and how she effectively assisted you with understanding automations and form features. It's great that her kindness, patience, and clear video response helped you feel more confident about using Omnisend to enhance your business operations.
We look forward to continuing to support your journey towards setting up a solid framework for your business. Thank you for choosing Omnisend!
Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.
Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need anything else, feel free to reach out—we’re always here to help! 😊
Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have.
Thanks
Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!
I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.
Hello there,
Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues.
We appreciate your continued support and are here for any future needs you may have.
Incredible software for everything related email marketing and SMS. I love the forms you can build to collect subscribers and the support team is incredible fast and efficient at solving everything you ask them. Excellent
Thanks so much for the kind words! 😊 We’re thrilled to hear you’re enjoying the forms, and our support team is always ready to swoop in and save the day. If anything else comes up, don’t hesitate to reach out, we’ve got your back!
Fantastic service by "Mariia"
She was super responsible, almost instantaneous!
Thanks for the shoutout! Mariia’s speed is unmatched — she’s always on top of things! We’re here whenever you need us!