Omnisend Email Marketing & SMS

Omnisend Email Marketing & SMS

by Omnisend

Sell More with Email & SMS Marketing Automation

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars

All reviews

11 - 20 of 3899 reviews

TU beauty store

Worth price low, they want that spend usd 100 but this app only sells on your store less than 100. Please

Little Bud Kids

Clean & easy to use. I am a completely new to running my own website, segmenting audiences, etc.. and Omnisend makes it super easy to send out emails, collect an audience, etc... Best of all, as a new small business owner is downright the best for the value you get.


if you don't have a credit card do not unstill this app it's a waste of time since they do not accept PayPal as payment! and that is absolutely sad it looks nice. In order to delete their signature at the end of the email templte you have to upgrade and I couldn't. For that reason, I'm out.

Developer reply

May 20, 2021

Hi, and thank you for your review. We are really sorry for the difficulties you've experienced and we will pass this feedback on to our responsible department.

Penny Rose

I used this app to help me create email marketing to increase my customer turnover. It is super easy to use.

VIP Hund

Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up

Developer reply

May 11, 2021

Hi there, thanks for reviewing our app!
Glad to hear it's working well for you.

Quite good app. Easy to setup workflows and customize the letters. One big flaw for me is that you can't add VAT as a separate row in the order confirmation letters. In Nordic countries business customers will need structure like this: Price (VAT0%) + VAT = Price (total). Shopify calculates VAT so I believe it would be possible to do.

Developer reply

May 11, 2021

Hi, thank you for taking the time to review our app. There are currently no plans to add this feature in the upcoming quarter but we've passed this feedback onto our Product team and hope to provide some updates on this in the future.

Love Changes Things

I use this app to provide a sign-up box on my website, to send email blasts, and to send a sequence of abandoned cart emails. It allows you to segment your audience and even connects to Facebook to create custom audiences/lookalike audiences based on your subscriber list. I haven't had any trouble with the app and cannot recommend it enough. I've been using it for about two years on the paid version (not pro).

Developer reply

May 11, 2021

Hey there, thanks for a detailed review. It's always great to hear how our app's being used. Thank you.


Great app, use a lot and everything works as it should. Has a lot of functions and integrations with other apps. At the beggining need some time to get familiar but then you will love it. Also support is very fast and superior. Very satisfied customer.


Excellent! Will has provided excellent service and a smooth onboarding! Was previously with Klaviyo and was convoluted with the UI. Highly recommend Omnisend! Check it out for yourself:


I had a very had time deciding between Omnisend vs Klaviyo + SMS Bump and I was on the verge of using Omnisend, I've tested out Omnisend which has many great features that Klaviyo does not have and furthermore better pricing as well, and it has it's own SMS marketing which integrates well with the email flow. However, I just find that SMS Bump has a more powerful SMS marketing platform than Omnisend (Omnisend's SMS platform is more to support the email marketing) and SMS Bump is not able to integrate and sync contacts with Omnisend, so I have no choice but to use SMS Bump with Klaviyo, otherwise I would definitely choose Omnisend over Klaviyo. If Omnisend's SMS platform is able to by it be a marketing platform without relying on it's email marketing, for example, perform abandoned cart reminders with unique discount codes that can be directly applied to the shopping cart when the customer clicks on a link in the SMS, then perhaps I might switch over to Omnisend some day, or if perhaps Klaviyo & SMS Bump gives me a lot of headache. But I do think Omnisend is a great app to use.