Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people.
Thank you for the amazing feedback! 😊 It’s wonderful to hear you’re loving the app and our support team, especially Emna. We promise we’ll keep the bar high—no faults allowed! We’re always here whenever you need us.
I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.
Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!
Great app and helpful support. Salma helped me a lot.
Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!
I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!
Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!
Best ever! I have tried several different Email Marketing apps and this by far is the best! Great assistance, easy to use and priced right!
Best ever? Wow, you’ve made our day! 😊 Thank you for the amazing feedback—it’s fantastic to hear Omnisend stands out from the crowd. We’re thrilled you love the ease of use, great support, and value. Here’s to many successful campaigns ahead!
Tech support was a mixed bag. The first agent was clearly at the end of their shift and didn’t seem too bothered.
But then Johnny 5 stepped in and saved the day! He helped me fix all my DNS issues and was genuinely helpful.
Thank you, Johnny 5, for not being a bot! Much appreciated!
Michael@MatchesSeeds
Johnny 5 to the rescue! 🚀 We’re sorry your first experience wasn’t quite up to par, but we’re thrilled Johnny stepped in and turned things around. And no worries — he’s 100% human (we checked! 🤖❌). Thanks for the honest feedback, Michael!
i love them they re so helpful especially Emna, she taught me with everything.
Emna, take a bow! 🎉 We love hearing how helpful she was — sounds like she deserves an A+ for top-tier support! Thanks for sharing your experience, and know that we’re always here whenever you need a hand. 😊
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!
Si vous cherchez une application simple à configurer pour l'e-mail marketing comme débutant, Omnisend est fait pour vous. Je vous le recommande vivement.
Merci beaucoup ! 😊 We're so happy to hear that Omnisend has been a great fit for you as a beginner. Making things simple and effective is what we strive for. Thanks for the recommendation — it means a lot!
Well organized guys and very helpful team from start to finish.
Thanks for the great feedback! 🌟 A well-organized and helpful team is what we strive for—so happy we hit the mark for you!