Reviews (5,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
Refine
-
By rating
Omnisend is a fantastic tool with excellent customer support—they’re always responsive and genuinely helpful. The app is easy to set up, with powerful automation for both email and SMS marketing. We’ve seen great results in engagement and conversions; highly recommend!
Thanks a ton for the kind words! We’re so glad Omnisend is working wonders for your marketing. Our support team always aims to make things easy, no magic wands, just pure dedication. Reach out anytime, we’ve got you covered!
Very easier to navigate and customer support is quick.
‘Very easy’ and ‘quick’—our favorite adjectives! Thanks for the feedback, we’re glad Omnisend is working like a charm for you!
This app is easy to use and has a lot of templates available in it. What's interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize.
I am thankful to Omnisent's customer service team, Baarath as well as the rest of the guys were very patient in answering all my questions and solving my confusion on customer segmentation. You all are great!
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re finding Omnisend’s segmentation and templates helpful in delivering targeted content. Baarath and the team will be happy to know their patience and support made a difference! We’re always here to help, and we can’t wait to see how you continue to make the most of the platform. You rock!
Omnisend is incredibly user-friendly—I highly recommend it!
Thanks for the awesome feedback! 😊 We’re thrilled to hear Omnisend has been so user-friendly for you. We’ll keep making it as easy as possible for you to focus on what matters most—your business!
Had amazing support on the chat app from Dilara. Absolutely fantastic and got everything up and running for me without any fuss.
Love to hear it! 🎉 Dilara will be thrilled to know she made the setup smooth and fuss-free for you. Quick, helpful support is what we aim for — if you ever need anything else, you know where to find us!
A big thank you to Mariia for the fast and uncomplicated support !
We love hearing that Mariia made your day a little easier! 🚀 Fast and uncomplicated is what we aim for, and we're so glad she delivered. If you ever need anything else, you know where to find us — no complications, just solutions!
Dilara was incredibly helpful in resolving the issue with our automated email address. I really appreciate her assistance—thank you so much!
Thanks for the lovely feedback! Dilara is fantastic at what she does, kind of like a coffee for your emails, giving them a boost when they need it! If there’s anything else on your mind, don’t hesitate to reach out!
The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs!
Thank you for the fantastic review! Not going to lie, we think we’re PROs too! 😎 We’re so glad to hear our team could help whenever you needed us. We’ll keep being here for you 24/7, ready to tackle anything!
Très bonne application pour récuperer les paniers abandonnés et créer des newsletters ! J'aimerai bien qu'elle soit traduite en Française comme axe de progrès
Merci beaucoup ! 🚀 Great to hear that Omnisend is working well for you! We truly appreciate your suggestion about translation and will take it into account. Thanks for your support!
Très bonne application le forfait gratuit est très suffisant pour un début.
Le support est très réactif et d’une bonne aide. Mariia m’a aidé très rapidement et très précisément concernant une question que j’avais! En tant que commerçant la rapidité de prise en charge est primordial
Merci beaucoup pour votre retour incroyable! 😊 We’re thrilled to hear that you’re finding the free plan perfect for starting out and that Mariia could provide such quick and precise support. Rapid assistance is definitely key, and we’re so glad we could meet your expectations. Thanks for choosing Omnisend — we’re here whenever you need us! 🚀