Reviews (5,977)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.
Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!
Maria was very helpful in explaining automations and how it works helping with the setup.
Automations can be tricky, but not with Maria on your side! 🚀 We're happy to hear she made everything clear and easy. If you ever need more tips or tweaks, we're just a message away!
Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance
We appreciate your kind words! We’re so glad the app and support team helped you find the right plan. Here’s to even more success ahead! 🚀
Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.
Customer support is our middle name—well, not really, but it should be! 😄 Thank you for recognizing Mathías and the team’s efforts. We’re here for you anytime!
Great and quick service. Super friendly and knowledgeable support team. Very happy!
Hearing that you’re ‘very happy’ makes us very happy! 😊 Our support team will be thrilled to know they made a difference. Thanks for the kind words!
Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!
Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!
I have known about this email management platform for a long time and have been using it for a long time. The page is very friendly to novices, the various instructions are very comprehensive, and the customer service is very patient. They helped me solve an A/B form testing problem. Thank you!
Tried and true! Your loyalty means the world to us! 🌟 We’re so glad our novice-friendly design and dedicated support team could come through for you on that A/B test. Let’s keep making great things happen!
Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.
Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!
I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.
Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!
Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people.
Thank you for the amazing feedback! 😊 It’s wonderful to hear you’re loving the app and our support team, especially Emna. We promise we’ll keep the bar high—no faults allowed! We’re always here whenever you need us.