Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

June 25, 2016

Really impressed so far. After a few hours I have been able to design really cool newsletters and found there was enough choice to really personalize it.

I don't have anything negative to say and I am looking forward to working with Soundest.

Lovefurnitureuk
United Kingdom
4 months using the app
Edited January 28, 2019

ClubVest.com has been in business since 1992, this app was easy to set up, easy to use, verified email is a great way to update customers & this tool makes it easy even for beginners.

Club Vest Biker Motorcycle Apparel & Accessories
United States
4 months using the app
July 19, 2018

Great experience so far!!! Recommended!!!

For Glitz And Giggles
United States
4 months using the app
July 26, 2022

Fast support they are very helpful and the app overall seems very nice, can highly recommend for those who are looking for a good email app!

Nova Pets
Germany
4 months using the app
February 10, 2022

Always a great support from Daryna and other team members. Great integration with Shopify, convenient segmentation. Automations and campaigns work exactly as promised. Would like more flexibility in embedding signup forms - that's in my opinion biggest disadvantage. Hope Omnisend will add this functionality as they have added many new features since we using them for 2 years.
Otherwise nice app satisfying all major needs you expect from email software.

High Performance Triggers
United States
4 months using the app
January 31, 2020

the support experiene was great, fast and amazing! good job guys, really is the best app that I used it.

SumSano
Brazil
4 months using the app
June 17, 2020

Super goeie app met heel snelle help desk. Werkt heel gemakkelijk en heeft een mooie lay out .

www.bykim.be
Belgium
4 months using the app
May 6, 2018

Great App. for Marketing. Shophfiers should use such apps. Thanks Omnisend team for developing such app

Ventura Shoppers
Australia
4 months using the app
Edited July 1, 2022

I really like this app, lots of templates to choose from & great automations. If you need customer support they are really helpful and knowledgeable. I like the live chat as you can get your questions answered immediately. Thank you Olesia for your help today :)

Starburst Interiors Limited
United Kingdom
4 months using the app
February 4, 2016

Installed it yesterday. There are a few missing features which supposed to be released soon, like signup forms according to traffic sources, or according to user's device etc.,
I did check a few other (very similar) apps before I installed this one, and overall this app is GREAT!
Very easy, intuitive. you can create beautiful designs..
And above all - their support is awesome.
Highly recommended!

Sensibo
Israel
4 months using the app