Reviews (5,962)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

June 16, 2018

amazing app! this is a great app and does what it say it does!

Living Lifted Glass
United States
5 months using the app
May 22, 2021

Awesome services, amazing support team. Downloading this app is a no brainer. The interface is very easy to get around, and a lotta features that I can't believe are free.

Evirga
India
5 months using the app
October 26, 2023

I switched my domain and changed my website to a new theme. I didn't know what to do with Omnisend settings. I am very grateful for Luiz' fast answers and help. It was very easy and my Omnisend works with my new website again. The best app ever! Thank you! ☺️

Radka Fashion
Germany
4 months using the app
June 29, 2016

The ability to pick products straight from the website and drop them into the email is one of the coolest things and hardly available in other apps. The interface is interactive and easy to use. It is worth a 5 star rating.

Safwapk
Pakistan
5 months using the app
July 1, 2016

great app, it helps out a bunch to get sales in.

Biomass Bodies
United States
5 months using the app
December 27, 2022

Salma was very helpful with showing me how to connect the DNS to my provider email for customized emails for my store. Really appreciate your help. Thank you

AhnaMohr
United States
5 months using the app
May 9, 2019

The app is super easy to use. The support staff is always super helpful and quick to respond! They listen to their customers and are including things I have asked about in future updates.

WaterSafe Test Kits
United States
5 months using the app
June 20, 2016

Love this APP so helpful and easy to use

Musemob
United States
5 months using the app
October 4, 2018

Still getting used to it, but very intuitive and works well. Hopefully it will drive quality traffic to the site

Silverback Gymwear
United Kingdom
5 months using the app
November 4, 2019

I like how this app allows you to send push notifications and more features, it is a great way to be engaged with your customers through email marketing and so much more!

Chic Trophy
United States
5 months using the app