Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 9, 2024

Good customer support,
Thanks Sanya.

zenapearl
United Kingdom
5 months using the app
February 2, 2020

It's easy to use and there are guidelines for every step, so it's easy to get started. There are many templates to choose from, it is worth using

Gomexus
China
6 months using the app
December 13, 2020

The WYSWYG editor interface is kind of simple to use but lack some interesting features. Customisation is also a bit restricted.

RunSociety
Singapore
6 months using the app
July 13, 2018

Can't complain. Does more than I though tit would.

Watchevo
United States
6 months using the app
January 9, 2024

I have just started up with email marketing. Happy with the quick and fast service offered by Beran. Beran guided me with a personalized video targeting the specific issue I was dealing with. He was happy to guide me step by step. He was kind enough to test emails to check if they were working swiftly and precisely. Happy that my issue is resolved. So, far I am loving the app and the awesome service Omnisend offers. Thank you for helping me with email marketing and growing my store. Highly recommend!

ExplorerThreads
India
6 months using the app
March 5, 2018

Great app, however can be a bit expensive considering other apps do the same thing for free. But it is very handy and I enjoy using it.

One thing I’d like to see is,

When I create a campaign it is a real pain to have to put the links to all my social media every single time I make a campaign. It would be so helpfu if this was applied to every campaign automatically

Fashion Genie Boutique
United Kingdom
6 months using the app
November 28, 2018

A++, I love the team, they are available anytime for my team and me. And yes, we are a big company with 1.5M emails :)

Overhalfsale
United States
6 months using the app
July 31, 2016

Very easy to use with friendly user environment.

Granite Sealer
United States
6 months using the app
May 30, 2019

First campaign was easy and straight forward. Nice variety of templates. Easy to add images. Customers were already assembled from Shopify store.

Jenzys
United States
6 months using the app
February 4, 2018

The app is very accessible , and I really love the designs options and how friendly it’s easy to use

Nicole Jaimez
United States
6 months using the app