Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 4, 2018

The app is very accessible , and I really love the designs options and how friendly it’s easy to use

Nicole Jaimez
United States
6 months using the app
May 18, 2023

Effortless to use. Extremely user-friendly. Support team is knowledgeable and responsive. Highly recommended!

TrendingVibesHQ
United States
6 months using the app
February 5, 2019

Great for helping create marketing emails. Like most apps, this can be a little confusing but Omnisend really help with making everything simple to use.

Only The TRILL
United States
6 months using the app
April 8, 2016

This is a no-brainer! Absolutely fantastic piece of software. The already built-in email templates are amazing! Very easy to use dashboard yet extremely powerful! This is exactly what I've been waiting for for a very long time. After jumping from one email marketing solution to another, this is a must-have for anyone who sells stuff via Shopify. The best part is the price! Is is sooo cheap compared to Klaviyo or Receiptful that there is no reason why you should be using anything other than Soundest! Once again, thank you so much for that state-of-the-art piece of software and ridiculously low price! Love it!

Royalcrystals
Ireland
6 months using the app
March 12, 2017

I just set up my first campaign. It was very easy to do.

Gardenagerie
United States
6 months using the app
December 9, 2018

Definitely the app I've been searching for. By far the easiest to use and absolutely the BEST available! Uberdeals4life.com

Uber deals
United States
6 months using the app
November 26, 2021

It was original 2000 emails every day and around 15000 emails per month for free plan I subscribed and now changed to 500 emails per month. Really not appreciated.

ilovethedress
China
6 months using the app
Omnisend replied November 27, 2021

Hi there! Thank you for your review!

Indeed, our Free plan has been updated recently. Omnisend clients may now use all email marketing capabilities for free, including email automations, forms, push notifications, pop-ups, wheel of fortune forms, and more. Monthly, you can now send up to 500 emails and 60 international SMS to 250 contacts. This change ensures that Free clients get the most out of Omnisend without having to pay extra for SMS or emails.

July 24, 2018

Easy to set up, easy to use. Great for novice and old users

Herislands
China
6 months using the app
October 29, 2019

great app to help me with my email marketing. Very easy to use, you are able to drag and drop your to make you perfect template. thank you

Twenty Six Fashion
United Kingdom
6 months using the app
June 20, 2023

Abordable et pour l'instant tout va super bien. J'ai eu un petit soucis avec la configuration d'une des automatisation, mais Maria a su m'aider :)

Bijoux Le fil d'Ariane
Canada
6 months using the app