Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

Edited May 7, 2020

So easy to use! Countless variations on design made it easy to get the look and feel I wanted for my campaign. Give it a go, it's free option is perfect for me right now!

Jelly Button
Australia
3 months using the app
September 5, 2017

Very easy to use compared to mail chimp. I really like what this has to offer!

Milliondollar Shoe
United States
3 months using the app
June 3, 2022

Very user friendly. I am not the best at this stuff but Omnisend made it very easy! Highly recommend.

Waiwaolani
United States
3 months using the app
April 1, 2021

perfect email automation app, couldn't ask for more. I just hope you can make the free plan to include abandoned cart as well even for small number of abandoned cart customer emails only.

ozonedecor
United States
3 months using the app
July 27, 2018

a like the wind chat support! never get support faster

Kameramotiv
Germany
3 months using the app
April 17, 2023

This was my first experience using Omnisend and their Live Chat feature. Andres responded quickly provided visuals on how I could remove content in the footer of my email. Overall the app is user friendly and has a great support team.

CaliWu
United States
3 months using the app
November 16, 2018

This app is amazing, the feature a very easy and understanding layout. their features are endless letting your creativity set the limit. i highly recommend this app for anyone.

Bold &. Stately
United States
3 months using the app
October 17, 2017

Absolutely invaluable tool! Love Soundest!

Abcd Global
United States
3 months using the app
July 11, 2022

Omnisend is a great app for automated emails & SMS marketing. The support is also great! As a small example: I had problems with an HTML code because I got an error message. I wrote to the support and got an answer after a few seconds. After about a day, I got the solution, even with a video. So I couldn't do anything wrong. I can only recommend Omnisend.

Erotexo
Switzerland
3 months using the app
January 5, 2017

Being good so far. Easy to follow steps even for someone who is not tech savvy.
gonna sign up with them looks very hopeful so far

C S Accessories
United States
3 months using the app