Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 11, 2018

So far so good, first campaign was very easy to make. It does what it says and nicely connects to the store!

Naturetalk
Australia
6 months using the app
March 11, 2017

Great tools! It is easy to use for newsletter and customer traffic tracking!

The Bonsai Supply
United States
6 months using the app
August 31, 2022

別のメールサービスと迷いましたが、たくさんメールを送りたいので、こちらにしました。日本のメルマガスタンドと違いできないこと(一部、二段階認証ができなかったり、ステップメール更新された場合に、新しい登録者に配信するなど)がありますが、コスパを考えると、当店には一番合っているのではないかと思っています。
サポートからのメールも、1日かかる場合もありますが、早めで安心できます。

ゆらぎやすいわたしの、おまもり薬膳ショップ
Japan
6 months using the app
September 24, 2017

I just started this app but have already seen a tremendous improvement and so much cheaper than some of the other apps I have used. Thank you!

Pwrplay Palace
Canada
6 months using the app
February 16, 2018

Great App, and hoping it generates sales!

Beauty To Grace
United States
6 months using the app
April 3, 2024

Karine helped me very well, gave good advice THANKS!

Simplista
Netherlands
3 months using the app
Omnisend replied April 9, 2024

Hello there,

Thank you so much for your kind words! We're thrilled to hear that Karine provided you with excellent assistance and helpful advice. We'll be sure to pass along your gratitude to her. If you ever need anything else, don't hesitate to reach out.

Thanks again for choosing us!

Edited November 28, 2019

Awesome app, use it to automate my email marketing campaigns, easy to use. Would be a 5 star if it was more affordable annually

Maverick In Motion
United States
6 months using the app
August 26, 2018

Ground breaking approach to user experience. Available plans make it very easy for newbies to get a headstart.

Likablenation
United States
6 months using the app
October 27, 2022

Absolutely outstanding customer support from Olesia. I was so confused at first and Olesia just made everything so simple and easy to follow. I can ask her anything and she is more than happy to help. I sent Omni a chat message an Olesia reply to my message within minutes, no waiting time here. Overall, I'm one very happy customer.

KUT & KO.
Australia
6 months using the app
April 15, 2019

I used this app to help me send email marketing for my dessert catering business, Treats2eat. It is very easy to use and works perfectly. I highly recommend it to anyone that has a Shopify store!

Treats2eat
Australia
6 months using the app