Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

June 22, 2017

This has been a really useful mail and marketing app with great looking templates. It has really helped us stay in touch with our customers! Deanna Burks, Owner, Deanna Burks Design. deannaburks.com

Deanna Burks Design
United States
2 months using the app
Edited November 28, 2018

I used this app for my email marketing! The first hands-on experience was very good and they have made everything very easy and straight-forward. Would recommend! :)

Please check our webstore and subscribe to see what our marketing emails look like!

https://www.qpqstore.com/

QPQ Store
Finland
2 months using the app
Edited February 28, 2020

Excellent software because it is based on usage not contacts. Most of these were all based on contacts and when you dont send out many emails but once or twice a month, it got really pricy. I believe in emails but I also believe that our open rate is high because we dont constantly blast people. Great software because it also plugs into many other platforms like Zapier and specially smile.io.

Give Back Guru
United States
2 months using the app
January 9, 2019

This is a great product, adds professional touch to your campaign. Had some trouble using it on iOS but works fine with windows, chrome

Freckle Dog Ecommerce
Australia
2 months using the app
Edited December 2, 2018

brilliant and easy to use. easy to create campaigns and customer service is very efficient.

Greenriver
Australia
2 months using the app
March 15, 2020

Extremely easy to use! The templates are fantastic and Omnisend walk you through the whole process. No tutorial videos were needed. Thank You!

All Pet Emporium
Australia
2 months using the app
July 5, 2016

You need this app on your store, if simplified all the busiest details of sending email to clients.

Dhuahu Llc
United States
2 months using the app
January 10, 2023

I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.

uniqueproductz.com
Romania
2 months using the app
December 23, 2020

Great experience i had in my past work so now i have added it to my own store,, it is easy and fun to use... you can get many sleeping shoppers back

Equalus
United Kingdom
2 months using the app
Edited March 24, 2023

As a newcomer to Omnisend, Stefan was very helpful with guiding me to the features I needed. Good impression with my first interaction with customer service. Later, I contacted the chat again with a different question and spoke to OLESIA. She was fantastic, spending a lot of time sourcing a solution for my problem. Although the task I wanted to do isn't available with Omnisend, Olesia's solution gives me a way to achieve the same result. Many thanks, Olesia.

Deborah Wirsu Books
Australia
2 months using the app