Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Very nice and simple to use. Great tool
Great stuff!Best app out there!It does job better then any other app currently in the market, a must have for serious entrepreneur.
First time using this app, ill give feed back later
A very well developed and useful app! Thanks to the Soundest team.
Amazing support, literally helped me for an hour to find out how to make my campaigns work from Recart.
just simple and efficienty. I recommend!!!!
I've been with Omnisend for a few years now. Honestly, the support has gone downhill. Kayque, Mathías, and Dilara are horrible and unable to help with a simple request. And the price for the Omnisend subscription increases significantly with every contact added to my store. I don't recommend Omnisend for small business.
Hello there,
Thank you for your feedback, and I’m sorry to hear about your recent experience with our support team. I understand your frustration with both the level of assistance and the pricing changes.
I want to assure you that our team is committed to providing the best possible support. A senior representative will reach out to you shortly to address your concerns and provide the assistance you need.
We appreciate your long-term support and value your input as we work to improve our services. If there’s anything else you’d like to discuss or if you have further questions, please don’t hesitate to get back to us.
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Hi, thank you for taking the time to review our app. Omnisend pricing is based on the number of contacts you have, so cleaning your list regularly and removing any inactive contacts will help. Our support team would be more than happy to assist with that and anything else you need.
Makes my work so much easier. Thank you very much.
Great product and easy to use. A very good alternative to constant contact and mailchimp.
Great and Easy to Use! I was sending out our first campaign within minutes. Very intuitive app, so there is very little of a learning curve. Definitely recommend.