Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Wonderful service and great people to workwith. Highly recommend
very easy to use , works very well with my online shopify store
Agustín helped me through the domain verification issues thoroughly. They made sure I was comfortable and understood every aspect of the process I went through
Amazing App! It makes things so much easier!
I dont think marketing and emailing would be that much easy , i loved the software very much , and also need to say that their support and post sales were far much better , they solved my problem even in the midnight , i will definitely buy this one .
I can recommend Omnisend to anyone wondering which CRM to choose; this software is very functional and easy to use. Additionally, Omnisend support is always ready to help 24/7, which is very important to run your business efficiently. They are friendly, knowledgeable and will never leave you with an unsolved problem.
I used Omnisend to help build my email list and to stay in touch with my community. It seems like a great app so far.
Thank you. Had a very easy experience using Omnisend. Really enjoyed the process. Look forward to using it more
Easy to use, fast and helpful.
I was using Mailchimp and I decided to switch to Omnisend because I thought it was better for Shopify (note: and it's more expensive). For the past two or three months, my sales have dropped, half of my customers don't get the emails, I had problems with the sync between other small issues. The support changes all the time so you never speak with the same person and every new person answers you a random answer.
I asked to speak on the phone with someone in order to solve all this issues and they have no phone support.
This app was a very poor choice.
So sorry to hear you are experiencing issues with deliverability. We have just signed the domain records for you to help you improve deliverability. Katherine will reach out to you today with guidance on how to set those up and other recommendations to improve open rates. We will follow the progress with you, with the right means and actions we will get email deliverability back on track!