Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

May 23, 2019

I had issues with verifying one of my emails and customer support was super fast and helpful in helping me resolve the issue. I highly recommend!

Eco Camping Shop
Canada
2 months using the app
April 26, 2020

Muy fácil de usar, super intuitiva y completa! Los diseños en los mails quedan muy bien, un 10 :) Lástima que no se pueda quitar su publicidad.

The Markket Place
Andorra
2 months using the app
August 1, 2014

Sent my first marketing email within 2 days and received 3 sales in the first 2 hours! Intuitive application, makes it a pleasure to design and send new emails. Excellent all round.

That Card Shop
United Kingdom
2 days using the app
January 6, 2022

We love Omnisend. There were so many options to choose from and omnisend seemed to meet our needs perfectly. We are a small coffee roaster that rather be roasting than sending countless emails and subscriber notices. This tool changed how we reach our customers. Our first campaign brought in a 65% conversion to sale. Still learning how to use Omnisend to it's fullest capacity, but right now we love it!

Unapologetic Coffee
United States
2 months using the app
April 12, 2019

A DEFINITE MUST HAVE FOR YOUR STORE! Easy to setup, easy to navigate, worked perfectly. Cant wait to see the conversion rate.

FTNS Athletic Apparel
United States
2 months using the app
Edited January 16, 2019

Really cool app, still new to it but i think that i will be great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

100% Dogs
Israel
2 months using the app
June 1, 2022

Just started to use this app and so far it's pretty easy to navigate in. Having some issues, but the customer service (Olesia) was really quick in response and helpful!

HENRIETTE STEFFENSEN Copenhagen
Denmark
2 months using the app
Edited November 29, 2018

So far this is excellent and pretty simple to use with common sense. I can't comment on the traffic it drives yet but I am keen to see how we go over the period of my free trial. I like the fact that the trial gives you enough time to set up and hopefully see results in conversions. It does seem to cover everything that is needed in one app which is excellent and was highly recommended.

Beach Karma Besos
United States
2 months using the app
December 26, 2021

it's a nice app for sales generation. keep the standard and make the marketing world a better place

Kiwik65
New Zealand
2 months using the app
January 21, 2019

I got this app because I am running Google/Facebook ads and getting a lot of visitors but no conversion or emails collected. With Omnisend's automated email and easy integration, I am capturing more emails which have increased sales. I love this app but my business is too small to afford the paid version and without automation, it's just like any other app. I would love if they have a conversion model or even a subscription model. I am willing to spend money, but only if I'm getting results. Hope this helps!

ARO Essentials
United States
2 months using the app