Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, comprehensive features, and easy integration with Shopify. It's praised for its variety of tools including email campaigns, automations, and audience segmentation, which have reportedly boosted sales and conversions. The customer service is described as responsive and knowledgeable. Merchants also value the affordable pricing, customizable email templates, and insightful analytics.

January 1, 2019

It was pretty easy to setup and I like how the app works. It has nice features and believe it will bring in more customers.

GaterBx FPV
United States
12 months using the app
January 26, 2019

I am using the app for e-mail marketing. Very easy to use - really enjoying Omnisend. I like how it automatically syncs to your own website to pick up products for the emailing lists.

4health.co.nz
New Zealand
12 months using the app
April 14, 2019

I USED THIS APP FOR MY STORE AND IT HELPED MY STORE BUILD TRAFFIC AND GAIN CUSTOMERS. Great Thanks!!

SynUnique The Fashion Boutique
United States
15 days using the app
April 28, 2017

Excellent app. I just tried the pop up for newsletter and all features works great. You can really customize and also enable your form with no advertisement.

Maha Style
United States
15 days using the app
May 27, 2017

Smart email concept and very easy to easy. No brainer. Super user friendly.

Gorgeousboutique
United States
15 days using the app
June 24, 2018

the best apps for email marketing, very recommended to all online business

Qemix
Malaysia
15 days using the app
July 23, 2019

I used this app to help me reach my customers via email campaigns. It did the job. I am still new at it but so far so good.

www.nourdentalsupply.com
United States
15 days using the app
October 7, 2021

the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.

Wild For Heels
United States
12 months using the app
July 2, 2018

Awesome app that makes things easier.

Lokyn
United States
15 days using the app
Edited November 21, 2022

You can't choose the exact amout of credit you want for SMS you have to take their packages (which in my case was much more then needed), now if you haven't use the credits left after 2 months they're STEALING your money and credit you're back to 0$ even tho you didn't uses the credit that you paid for!

LE SUPPLI-HER
Canada
About 1 year using the app
Omnisend replied December 8, 2022

Hello there! Thank you for your honest feedback, it is really appreciated. We are sorry for the troubles you faced. Please note that unused credits are valid for 2 months, this info could be found here -> https://support.omnisend.com/en/articles/1832295-sms-credits-subscription. As we can see you reached out to our support with this query and they were able to assist you.