Reviews (5,777)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies email campaign management. They commend the responsive customer support, particularly staff members Beran, Karine, and Luiz, for their assistance. Features like customizable templates and powerful email automation are noted for enhancing brand identity and improving customer engagement and sales. The comprehensive free plan and educational resources are also highlighted as valuable for developing effective marketing strategies. The 24/7 customer support is especially valued for its availability, helping merchants increase revenue and customer retention.

April 28, 2018

Carina was super helpful! Very easy to set up.

Flynntastics
United Kingdom
25 days using the app
December 14, 2019

MAILCHIMP WHO?

WOW! Really impressed. installed on our second store thats still growing and im already in love. very easy to use and if help is required there are help links that actually help and are easy to understand.

Cant wait to see this app in full action !

Moonslice Beauty
United States
25 days using the app
December 20, 2022

Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.

Sydney DJ Classes
Australia
Over 1 year using the app
June 28, 2018

Esta genial esta aplicacion para shopify

Alezam
Peru
25 days using the app
Edited December 3, 2018

Acabo de instalarla, parece fácil y que puede dar lo que ofrece, esperamos que cumpla con nuestras expectativas.

VdM Atelier
Spain
Over 1 year using the app
March 5, 2018

app works so much better than i expected

Geeabestore
Singapore
25 days using the app
February 8, 2019

Only been using it for a short time, but i'm already fascinated on how easy the set up is. Definitely some great software

Chronos Touch
United States
25 days using the app
November 22, 2017

Buyer beware!!! Product is good but pricey AND you can only cancel your subscription via their live chat which they rarely support or have anyone on. I've tried to cancel our subscription several times over their live chat (as they require it that way) but they've never responded. Now we have to refute the charges with my credit card company.

Salt Marketplace
United States
Almost 2 years using the app
September 19, 2019

I used this app to schedule my first email campaign. I was really nervous about it, but omnisend was great. They even sent a test email to ease my mind. Thanks so much.

Retirefever
United States
25 days using the app
November 18, 2022

Great experience so far and customer support is fantastic! Luiz was incredibly helpful, fast, and responsive.

Jigsaw Health
United States
25 days using the app