Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 26, 2023

I reach out to customer support quite often and when i do its always top notch service. Kayque answered all my questions and provided me with excellent service

Bungle Nursery Cribs
United States
About 2 months using the app
September 14, 2016

Really easy to use :) and it takes just a couple of minutes to finish a campaign!

Little Dragon Shop
Poland
About 2 months using the app
Edited January 16, 2023

Have only just started using the app. Had a question about an email template. Response was super quick & Andres was extremely helpful.
Then I had even more questions & Andres was there again for me pronto. Very helpful fellow !

Flora By Millie
Australia
About 2 months using the app
August 6, 2022

I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!

ourtruepower
United States
About 2 months using the app
Edited January 13, 2024

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.

Coplenty
Romania
About 2 months using the app
August 6, 2020

I tested out 10 different email marketing systems and Omnisend was the overall best in terms of price, automations, and features. There's a few things I wish they had compared to others (Facebook integration is pretty expensive) but the customer support completely makes up for it. I'm pretty happy with them. If you don't need FB segmentation or analytics that go past 18 months, this is the best one for sure.

Stellari
United States
About 2 months using the app
December 2, 2016

Wow.
This app is just a gift for all shopify users.

Thank you!

Tomasluika
United States
About 2 months using the app
February 8, 2019

Tried a couple of other email marketing systems and this one just seems to beat them all for ease of use and Shopify integration. Got set up with all my automation and sent my first broadcast in about an hour!

SomeSort
United Kingdom
About 2 months using the app
July 14, 2018

Thanks for an amazingThanks for an Thanks for an amazing

Economicshopping
Norway
About 2 months using the app
October 28, 2019

Heel goed programma, werkt correct en is eenvoudig in gebruik. Jammer dat niet alle functies kunnen gebruikt worden in goedkoopste versie.
Mvg Swinkl.eu

Swinkl
Belgium
About 2 months using the app