Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

December 28, 2023

good team fast support and overall good email marketing app. thanks Beran for the help

AI Music Service
United States
About 2 months using the app
July 1, 2018

Good app meets my needs! It has good templates clear colors makes your campaign look good1

Wearcollection
Switzerland
About 2 months using the app
July 19, 2017

First try was really great! Really logical and user friendly app. Thank you. Stephane from www.dermolia.ch

Dermolia
Switzerland
About 2 months using the app
September 11, 2016

Great app and very user friendly.

Lizanto
Netherlands
About 2 months using the app
Edited January 26, 2018

I love the way this product has helped to upgrade my store. We are expanding and changing. Our new site is JasRya.com. This is a great app. What I love is that it looks so professional.

Decorperfection
United States
About 2 months using the app
December 30, 2018

I have used the free option of this app and it seems to work pretty good with the basic option. I have used both the pop up page specifically to reduce the amount of times people linger on the front page.

The Trail's End Boutique
Canada
About 2 months using the app
April 14, 2019

I created very cool campaigns using this app. its really good, i highly recommend it. It does the job for you!

TrendyTech
Canada
About 2 months using the app
March 26, 2019

I think this app will work great,I will update my review after 5 days just to let you all a update k

KAYAK KONTOUR
United States
About 2 months using the app
February 8, 2019

Easy to use and fun! I would recommend this to other store owners. I learned a lot about email marketing while creating my email campaign.

Trendznstuff
United States
About 2 months using the app
Edited January 23, 2020

I have a small business. I tried another platform prior to Omnisend and it wasn't user friendly at all and the customer service just wasn't there. I researched and compared companies on the Shopify app store and Omnisend looked like a fit for me and it had a free trial. Was I frustrated setting everything up? Yes! Was customer service there for me? OMG! Every step of the way!!! I have never experienced such attentive customer service. So far things are going well and I know with this new partnership the sky is the limit!

lmbling
United States
About 2 months using the app