Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

April 13, 2018

Best email marketing tool out there on the market.

This service covers a lot of other apps that I now don't have to pay for anymore...

Also the most easy to use email marketing tool out there and I've tried many.

Thizzadizza
Netherlands
About 2 months using the app
March 4, 2019

I used the app for my mailing list. It was very quick and easy to use. I will definitely look to use the app for further lists.

Me Selection
United States
About 2 months using the app
Edited August 10, 2019

I use this app to help me communicate with customers and keep them up to date with new products and promotions. Very easy to understand and walk through by yourself. thank you guys!

Amorlash
United States
About 2 months using the app
January 4, 2022

Absolutely love Omnisend! After trying many other apps like it I finally found something that suited everything I needed for my business. I would highly recommend it to those looking for a all in one solution with email automation (including order confirmation)

Native Homewares
Australia
About 2 months using the app
October 12, 2023

I needed assistance adjusting a crucial setting in my store. Maria helped me out and made the change swiftly. Even though I'm on a free plan, their free support feels like premium support from other apps. Thank you :)

Brainy Prints
Poland
About 2 months using the app
October 14, 2018

I signed up, spent a couple hours designing a really cool email to our customers, was so excited about launching it to only to have our account suspended. They are asking me to clean up my customer email list. It was even mentioned that emails over a year old need to be removed because they could potentially be unmonitored addresses or possible emails that were not opted-in by the customer. So right off the bat they are accusing me of being a Spammer. This is rubbish because our list is from customer who either signed up in our store or online to receive updates, coupons, and so forth from us. After reading the lower rated reviews I see that I am not the only one that encountered this.

Pawlee's
United States
About 2 months using the app
March 30, 2017

Great app. Extremely easy to use. Easily integrates with customer list. I love it so far, and have no complaints!!!

Brav Culture
United States
About 2 months using the app
June 10, 2023

This is a great app and with great ROI. Highly recommended to people who are serious about email marketing.

Cerol Auto
Japan
About 2 months using the app
October 11, 2017

We have used Soundest on our travel accessories website ciaobellatravel.com.au and it has been fabulous for marketing. Particularly the welcome email series.

Cbtravel
Australia
About 2 months using the app
October 12, 2022

Amazing app with awesome support. Highly recommend this as your main newsletter marketing as well as your user/lead database.

blankysleep
Portugal
About 2 months using the app