Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 16, 2017

I'm still just getting started... But so far, I'm loving this app. I am a newbie to the drop shipping market, but this app is making the process a lot easier to get the word out.

Rebel Rose Clothing Co
Canada
About 2 months using the app
December 4, 2018

It's decent looking and pretty intuitive, easy to use, can create good stuff pretty fast, altho it misses a free plan.

Foudac Store
Brazil
About 2 months using the app
March 26, 2019

confusing but cool app. Still playing around with it. Hopefully comes to good use

ElasticWaxCenter
United States
About 2 months using the app
July 5, 2020

I'm really liking this app. The free version is enough for me to design a great looking newsletter and schedule it to be sent out. I still use Shopify generated confirmation emails, but will most likely upgrade to a paid version of Omnisend as my business grows. Easy to design emails and create segments, and very intuitive to use. Seamless integration with Shopify.

Rebrand Skincare
United States
About 2 months using the app
February 2, 2021

Love this app, ist aamzinf to use and really easy. Reccomend this to anyone who is trying to improve

danicakatie
United Kingdom
About 2 months using the app
August 4, 2022

We are so pleased as start-up company with the Omnisend email marketing app and more. Most important is the very helpful and friendly support. A whole team is answering your questions within minutes and they stay by your side till the challenge is solved. You can start with the free plan and grow to the other paid plans, as you grow your own company. Above that, the paid plans are very reasonable in price. 100% recommened by Mr. Chill & Mr. Fluffy Company. Thanks Omnisend Team. Mr. Chill & Mr. Fluffy a.k.a. Dado & Peter

Mr. Chill & Mr. Fluffy
Belgium
About 2 months using the app
May 12, 2019

I used this app to send discount code to email list and was very easy to use and good templates. Would highly recommend

Yoga Shop Center
United Kingdom
About 2 months using the app
April 9, 2020

Really helps out a-lot with email marketing! great customer service and easy to use and learn platform

Oxyclear mask
Botswana
About 2 months using the app
Edited November 1, 2018

Honestly, after trying Active Campaign, Benchmark, Mailchimp, Sendinblue and some others, Omnisend is for me at the top level. Because of his simplicity to use and ver very good connection to Shopify !

Modern Traveler
United Kingdom
About 2 months using the app
July 10, 2018

Absolutely one of the most incredible things my store has ever seen. Just got me to my first almost $2K day in the whole 2 years my store has been running! I absolutely love this app so much and it makes email easy and not scary at all!

N E E T G E A R
United States
About 2 months using the app