Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 14, 2022

Great application and easy to use. Support is also very helpful and very quick response times, especially Bassma *wink wink*

By Lenz
Belgium
About 2 months using the app
April 4, 2018

Nice and usefull in my shopifystore

Marvelplanet
Singapore
About 2 months using the app
September 7, 2023

Sila from Omnisend provided me excellent support. I was looking for advice on how to create a landing email subscription with an exchange of a PDF file. I have limited technical skills and she created me a step-by-step video. I'm so grateful for her support and appreciate her expertise.

Aspiringedge Wellness
Canada
About 2 months using the app
July 11, 2020

great app vary orginice and simple to use alot of people should use this app gits nice and simple

King Butta Love
United States
About 2 months using the app
July 31, 2018

nice app. it is easy to use and very convenient tools for my shop.

Epu Hats
China
About 2 months using the app
July 18, 2018

Nice app, can't wait to use it

Shopsakema Com
United States
About 2 months using the app
August 18, 2023

I've experimented with different email marketing tools, particularly those integrated with Shopify. Many were not intuitive and difficult to adapt to. However, upon a professional recommendation, I chose Omnisend for its ease of use. While there are aspects that can't be tailored, such as auto-response emails, their support team was both helpful and prompt.

Ecom-Fabrik®️
Germany
About 2 months using the app
December 25, 2023

The app helps a lot. Their customer service Kayque is professional and patient with all my questions. I recommend using this app.

COOLOMG - Football Baseball Basketball Gears
United States
About 2 months using the app
June 2, 2018

Very easy to use! Love creating templates to update my clients on new promotions & discounts.

Ej By Eloy Juarez
United States
About 2 months using the app
September 21, 2019

Its only my first day using this app but so far I love it, simple to use and has a great look and feel.

Daily Detailer
Australia
About 2 months using the app