Reviews (5,943)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.
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Andrés provided amazing and helpful support. I issue was a bit complicated, and he handled everything with ease and grace. He was really a pleasure to work with, and resolved everything for me. Thank you Andrés!
is an application with very useful options that are really attractive to my clients.
Emailビルダーについて不明点があったため、チャットで問い合わせたところ、Olesiaさんに迅速に対応いただけました。ディスカウント機能で発行するクーポンを、特定のユーザー専用にすることができない点は残念でしたが、その他の機能についてはサポート含め満足しています。
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easy to use!!! I really recommended to use it!!
Es una solución perfecta! Hay muchísimo contenido que ayuda a conseguir emails, para posteriormente poder contactar con los posibles clientes. Además cuenta con un fantástico soporte al cliente. Cada duda que he tenido ha sido solucionada en un tiempo muy corto y de manera satisfactoria.
Update: i cancelled my paid plan with soundest in mid december 2016, double checked 3 times to be sure the billing was stopped and was reassured by Veronika each time that it was handled, then was still charged. i contacted them for a refund about 25 days ago and they promised it would be processed immediately, but they still haven't done it.
my take: the only really good thing about this app is the product picker and auto update emails to customers, the java script and cookies they use are very aggressive and slow your page load by about 50%.. The links you make in their emails are routed through soundest, so the initial url your customers get is not your actual website. i think that they use your info for creating data that they sell, but not sure. most of the emails you send will go to the spam folder because they don't come from your address.
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previous: there is a problem with the "from" field that causes emails sent out to go to SPAM folder.
the "from" looks like this: : you=yourdomain.com@soundest.email on behalf of you @yourdomain.com
that, my friends, is causing most of the emails you pay for the program to make and be sent GO DIRECTLY INTO THE SPAM FOLDER because they are not sent from my actual email address. They asked for an additional $59 to change that so its actually your email address. otherwise, the functionality is good, but too many cookies used for tracking your users. customer service is good, and templates are ok. nice feature that allows you to choose products from your store and insert them directly into your emails.
Excellent app for abandonment emails and SMS sending. I can create SMS campaigns with ease and I find it extremely useful when it comes to sending "in stock notifications", even with my highly customized theme this app did the trick with hardly any code at all.
i am just got started with this so i have to come back and give a better review once i see how it work for my business
Hello, and thank you for taking the time to leave a review!
We're happy to see you've chosen Omnisend as a marketing tool for your business, and we'd love to hear additional feedback in the future!
Hopefully, you'll feel right at home with Omnisend, and if you have any questions, feel free to drop us an email at support@omnisend.com. We will gladly assist you!
Have a fantastic day!
It's so easy to create a task whether for a form, automation or campaign. The user interface is very streamlined, easy to understand and follow. One minor suggestion, consider proof-reading some help files as I noticed some typos. Overall, this is a great app with lots of functionalities that will definitely help you grow your store. Highly recommended!