Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited December 11, 2018

I used to this app to help me with promoting my store through emails. It was a very fluid and easy set-up. I was impressed with the user friendly windows it provided. Every window would be so simple to navigate and provided a step-by-step walk-through of what needed to be done next. It also offers tips on how to be more successful!

T3chouse
United States
5 days using the app
Edited February 22, 2019

vraiment génial ! elle m'aide beaucoup en t'en que débutante! c'est vraiment génial je vous remercie elle m’évite de me prendre la tête sur des futilité la

Guamissio
France
5 days using the app
Edited May 12, 2019

Transitioning from Mailchimp to Omnisend made EASY! 2 Thumbs Up.

Tiki Shark Art Hawaii
United States
5 days using the app
Edited March 15, 2019

I used this app to help me do most of the campaigns and marketing, and send emails and sms to my customers, and so to create invoices, and send emails to thank the customers. Great app highly recommended.

outdoors-us
United States
4 days using the app
March 28, 2017

This is so super brilliant! Its really taken the hassle out of so many little things i was trying to achieve! Its an all in one!

Chichair Extensions
New Zealand
4 days using the app
December 20, 2023

Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!

RHIMODE
United Kingdom
4 days using the app
February 17, 2019

Finally the app I was looking for for my instant promotional campaigns!Beautiful templates easy to use, very intuitive. I am fully satisfied! Thank you!

HStylish
Italy
4 days using the app
January 9, 2024

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
Singapore
4 days using the app
January 23, 2022

Looks great, easy to navigate - had automations, forms and emails up and running in a day. Josh was excellent at explaining everything clearly - really impressed!

The Harbour Bookshop
United Kingdom
4 days using the app
October 4, 2016

Useful tool very user friendly. Love the ability to pull products with images and descriptions and create my own template using a WIX style interface, also as a developer I love the freedom to be able to add my own html code if I choose to do so.

Surviving Southern
United States
4 days using the app