Reviews (5,852)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting store revenue, customer engagement, and retention. It features a user-friendly interface ideal for beginners and offers a comprehensive free plan with email automation, customizable templates, and seamless Shopify integration. Merchants also appreciate the educational resources and marketing blogs provided. Exceptional customer support is frequently highlighted, with staff members like Beran, Dilara, and Kayque noted for their prompt and effective assistance.

March 10, 2019

I needed an app to use to send out a newsletter. The app that I was using for my exit pop up wanted 24 a month for email marketing. I found this app and I am very pleased with it

Insponaire
United States
1 day using the app
September 25, 2020

it works really well. You can customize almost everything you want and it's really user friendly. i recomend it

ProjectorSKY™
Romania
1 day using the app
April 12, 2023

I found Omnisend very intuitive and user friendly. The customer support is also excellent, and I was given support from Matija who resolved my issue within 10 minutes. Would recommend

Ecclestone
Australia
About 1 hour using the app
May 5, 2023

Top platfrom at all! love work on it, perfectly organised, but just for small small business or very big business.
SAD! Thank you to Matija and Deniz for their help. both very helpful

18DELPERO
Italy
1 day using the app
Omnisend replied May 5, 2023

Thank you for taking the time to leave a review of our platform. We appreciate your feedback and are glad to hear that you find our platform to be well-organized and helpful!

We understand that there are areas where we can improve and we would appreciate any specific feedback you have to help us better serve you and our other users. Our team is committed to continuously improving our platform and offerings to meet the evolving needs of our customers.

Thank you for choosing our platform and we look forward to continuing to help you up your marketing game!

January 14, 2018

Nice for small stores, where you can use the free plan.

Wemakehomes
Romania
1 day using the app
May 27, 2018

good eeeeeeeeeeeeeeeeeeee saaasdddaaaa

Lilianabath
United Kingdom
1 day using the app
March 17, 2022

Quick and easy to import email contacts and set up first campaign. I just wish there were more pre-defined templates. All-in-all a simple step by step process.

Northwest Expressions
United States
1 day using the app
June 15, 2020

Fully featured mailer. Tech support was prompt and helpful. Even though i'm still learning the application, but I am confident this e-mailer would perform. I wish it has more customization for designers though.

Toxic Pandas
Canada
1 day using the app
May 29, 2018

Easy to use, offers what I needed.

Thefragranceroom
Australia
1 day using the app
January 6, 2019

Deserves all the stars in the world. I just got finished uninstalling Privy after I found it so difficult to design emails and popups. The design process was way too buggy and had so many hiccups. Plus it was nearly the same amount I already pay for my Shopify plan ugh. Then I saw Omnisend... I gave it a go and OMG. I knew already I would love it just from the gentle non-forced adverts that were not basically shouting "bUY tHiS aPP! wE SucK bUt YoU woN'T knOW unTIL yOU bUY tHiS aPP!" I was not at all disappointed with Omnisend. It's so fast and easy (those words sound cheesy when used together but that's literally how to describe it). I would gladly pay whatever they want just because it's such a breeze to use.

Shop Embracing Spirituality
United States
1 day using the app