Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 3, 2022

I am using this app to do my email marketing for my store. I think that it is pretty powerful but there is a lot to learn. I had some issues with integration that finally got resolved. It did take a bit of back and forth to get the correct work around. Glad it finally got resolved. Thanks

Fancy Frocks Fabrics
United States
About 1 month using the app
March 13, 2019

A great app. i am glad that i found it. lookig forward to using it for years to come. great way to keep all the marketing in the one place

Persistence Sports
Australia
2 days using the app
July 27, 2017

Very nicely done.
It would be nice if there would be a embedded static signup form.

Pi3g
Germany
2 days using the app
January 11, 2022

Awesome service and a really great platform! Look forward to getting our account fully set up and automations underway! Super quick interface also!

The Coffee Collective
New Zealand
2 days using the app
June 7, 2020

I really suck at the whole email marketing thing, it's just not my favorite thing and I always float around trying to find one that I get, but I don't get any of them, but this one is great!!!!! Even I can figure it out, plus it's beautiful. Highly recommended!!

Carmen Allison
Canada
2 days using the app
June 1, 2022

I was browsing the apps in order to find a good platform to send emails campaigns in time. I tried a lot during the research for this but WOW Omnisend is definitly something else. It's an intuitive app that's easy to use and have everything you need! And their customer service is 100%. Quick and precise, it makes me want to work even more with them ! Am definitly stopping with my research since Omnisend meets all my needs and I definitly recommend you to try it too !!!

MOBIESSENTIALS
Canada
2 days using the app
June 19, 2018

very good app i will try and lermore

Idea Shoes
France
2 days using the app
July 17, 2018

Perfect app for your store. It works very well without any problems.
I can recommend it to anyone who wants to send emails with his shopify account to his customers

Fortnite24seven
Germany
2 days using the app
Edited March 10, 2017

Much easier to navigate than Mail chimp. I strongly recommend if you want to save time. Everything is literally step by step.
The only problem is emails go to promo bar and not the primary email box.

Sable Co
United States
About 1 month using the app
April 17, 2020

I've been using the app for a few months now for 2 stores and it's really good. The email builder is pretty straight forward and integrations are simple to use. The client service is 10/10. Super fast responses and are always trying to find solution. The only reason I'm not giving a 5 star review is the user interface. It takes time to get used to it and even though it only has a handful of menus it's not super intuitive and clunky. But you get used to it fast so I guess it's Ok. It works exactly like advertised and it's way cheaper than other similar services. You won't get a better deal than this.

Somnorici
Romania
About 1 month using the app