Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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Simple And Easy to use app with good marketing techniques.
WARNING -- STAY WITH CHIMPMAIL.
Here is my experience. I created a campaign and installed a mailing list.
Notice: "Your account is blocked because your list is dirty".
Result: Missed campaign launch date.
Next-- I paid $50 to clean 5000 email addresses and run a campaign again.
Result: Lowest open rate of any campaign, and highest SPAM response of any campaign I have used.
Notice: "Your account is suspended due to 3% spam rate".
I have successfully used Chimpmail without the same level of problems. Out of 2,000 emails only 200 were opened, and 5 were labeled as spam.
Those 5 resulted in my account being suspended.
I WILL NOT USE OMNISEND AGAIN -- NOR CAN I RECOMMEND THEIR PRODUCT.
My suggestion -- run a parallel campaign with Chimpmail or another service to compare results -- both of open rate, bounce rate, and spam rate. Then see whether Chimpmail SUSPENDS your account for 5 labeled spam out of 2,000.
I am flabbergasted.
Sincere apologies regarding the recent issues you had. We understand that other email service providers might handle spam and bounce situations differently. However, anti-spam organizations monitor us as a sender, so we need to keep an eye on campaigns that could harm your sending reputation. Segmenting your contacts based on recent purchase behavior is a solution to your issue, we provide this feature to all our users so they could successfully send their campaigns. Regarding the bounces, Yahoo has started cleaning out abandoned accounts, therefore clients like you may notice bounces increase in their reports. Once again, we apologize for the experience you had, our Customer Support Team will contact you with thorough guidance on how to successfully segment your subscribers.
Customer Success Team
I do not recommend they will try to charger extra after not even sending one email to subscribers. Not worth it. UPDATE: I did clean my email list. I had to pay for that service as well. After that y'all want to charge extra for new emails.
Sorry to hear you had trouble with your first campaign.
There were some old email contacts on your list that no longer exist, so we had to pause the sending to protect your sender reputation. Approx. 30% of emails go bad in just one year, so regular list cleaning is a must to maintain a good sender reputation. The best approach is to check the contact list with Mailgun, Neverbounce, or any other similar service and unsubscribe those old contacts.
As soon as you review your contact list, we will resume the promotional email sending for you. Alex will help you out with this process; he is already reaching out!
It's really easy to use. The e-mail seems really pro and it's really good to work with this app. I advise everyone to use this for having grat and pro email to send to their customers. Thanks a lot
excelente aplicacion recomendada
I haven't actually used Soundest at this time.
Schneller Kundenservice (thx to Luiz!), tolle Segmentierungsmöglichkeiten, super automatische Flows und tolle Einstellungsmöglichkeiten. Es gibt eigentlich nichts, was sich nicht einstellen lässt.
Very easy to use and great support too. I migrated from old system and everything is working fine now.
I prefer this over Mailchimp... Far more user friendly!
Very easy to use. This app definitely deserve 5 stars+
Made email marketing much easier for us.
www.finestmatchatea.com