Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 9, 2017

Have Not Had That Many Customers But App Seams To Work Fine,

Justenufstuff Online
United States
15 days using the app
March 7, 2023

Nikola helped me through every difficulty I had with updating my settings across platforms! Absolute legened. 10/10 support

The Farm
United Kingdom
About 15 hours using the app
December 13, 2016

Great !

Got lots of sales. Only comment would be that the cart recovery email timings are could do with some flexibility.

Cavacast
United Kingdom
15 days using the app
April 2, 2019

I used this app to help me contact my customers and the formats are beautiful. I definitely recommend this app for email marketing.

Dainty Peony
United States
About 15 hours using the app
March 19, 2018

easy interface and does it's job perfectly.

Huay
United Kingdom
About 15 hours using the app
December 5, 2019

Unfortunately after nearly 2 hours and communicating with their customer service line no one could figure out how to make it work with Shopify. For me Omnisend was a total waste of time and sticking with my Vertical Response platform for all my emailing. Very dissatisfied with Omnisend and sad that even their customer service rep could not figure things out for me.

Natural Gut Wholesale
United States
16 days using the app
December 20, 2022

Great email marketing app, I've used them many times over the last few years and they have constantly improved their service. Amazing customer service. Fair pricing. Recommended!

AGILE USA
Canada
About 14 hours using the app
November 11, 2022

Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.

Health Club Hashimoto
United States
About 14 hours using the app
June 8, 2020

This software helps me effectively contact lost customers and improve my marketing capabilities. I like it very much. Great app.

Cosplay Clans
China
About 14 hours using the app
June 14, 2018

Amazing! Love this app, very easy to work with :)

Hemp Element
Canada
About 14 hours using the app