Reviews (6,023)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.
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Unfortunately after nearly 2 hours and communicating with their customer service line no one could figure out how to make it work with Shopify. For me Omnisend was a total waste of time and sticking with my Vertical Response platform for all my emailing. Very dissatisfied with Omnisend and sad that even their customer service rep could not figure things out for me.
Great email marketing app, I've used them many times over the last few years and they have constantly improved their service. Amazing customer service. Fair pricing. Recommended!
Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.
Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.
This software helps me effectively contact lost customers and improve my marketing capabilities. I like it very much. Great app.
Amazing! Love this app, very easy to work with :)
Putting together a nice-looking e-blast with featured products etc. is very easy with this app. I would definitely recommend giving it a try.
not bad at all. Not easy to set up at the very begining but the customer support is very reactive to help. Very appreciated . using the app since 3 days but for now nothing to add, so nothing more to say about it. I dont use all the features but i will if needed
On this application description page, I did not find any description of the validity period.
Now, the 50% off coupon code they provided has expired. Very disappointed.
And, at this moment. They still show this coupon code.
Hey, don't be disappointed, we will, of course, apply the discount for you since it only ended a few hours ago :) Serge is already reaching out to you.
I've been contacting the support team for so many times but no one responded to me at all. But they said their help is available 24/7. Where is the help now when I needed it.
Hello Bedazzled Closet,
We are available 24/7, and you can reach us via the in-app chat on the Omnisend app, find the chat bubble on the left bottom corner. Usually, customers get a response within a few hours.
It seems like you may have sent us an email that was not delivered. But we are here to help, reach out via the in-app chat, and we will solve any issues you are having.