Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

July 15, 2021

Customer service is amazing and helps you correct any mistakes before they're able to go viral. Highly recommend!

ForeverHelen
United States
About 2 years using the app
OptiMonk replied July 16, 2021

Hi Sarah,

It's hard to express how much we appreciate your compliment on our work! :) We're happy to welcome you within the OptiMonk community and hope that we can have a long-term collaboration together. :)

Feel free to reach out to us at support@optimonk.com anytime you need assistance.

I wish you a lot of success with your first campaign!

Have a great weekend,

Anna from OptiMonk

March 3, 2017

Very useful tool for turning non-customers into contacts, who we can then target through our email list or bring back with special offers. Plenty of bells and whistles that we haven't even begun to test out yet which should prove even more helpful.

Bullets 2 Bandages
United States
About 2 years using the app
October 19, 2020

So far, so brilliant. SO editable it is amazing. So many apps restrict so much. I can make this match my site aesthetic, thank you! www.emilyhare.co.uk

Emily Hare
United Kingdom
About 2 years using the app
OptiMonk replied October 27, 2020

Hi,

Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and its many features.

We are always here to help you, so please feel free to contact us anytime :)

Have a beautiful day,

Best,
OptiMonk Team

December 8, 2021

I used this app to help me create an upselling popup for returning customers who may have left products in their cart ! It is very qucik and easy to set up took me about 5 min and now I have an amazing upselling popup that recommends products customers have left in their carts when coming back to the store

baddiiesboutique
Canada
Almost 2 years using the app
OptiMonk replied December 14, 2021

Hey There,

I'm so glad to hear that you like our upselling template options.

I just checked your website and I love the design and usage of colours, I hope Optimonk will be an effective tool for you in the long run as well! :)

Please feel free to reach out to our Support Team via chat or at support@optimonk.com if you need help in the future.

Have a great week ahead,

Anna from OptiMonk

March 4, 2018

The reason we looked at optimony was the ability to target international customers, as we do very well with out locla market, but we want to expand into the US and we had a more visitors to the site coming from the use than we had from New Zealand. We use optimonk to capture leads from the US and eventually sell to them. The targeting the right offer to the right market is key and optimonk is the only one that can really do this. its impressive to say the least.

Ephraim Health Services Ltd
New Zealand
Almost 2 years using the app
December 9, 2021

I love this app. It is versatile, offers more options and customizations that any of the other banner apps and their support is awesome!

Pottery Awesomeness
United States
Almost 2 years using the app
OptiMonk replied December 14, 2021

Hi Stephanie,

I just wanted to thank you for sharing this review, we truly appreciate it! :)

I'm very glad that you like our app and also that you were satisfied with our live support.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.

I wish you all the best for the coming year! <3

Kind regards,
Anna from OptiMonk

October 25, 2022

A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com

Hamvay-Láng
Hungary
Almost 2 years using the app
OptiMonk replied October 26, 2022

Dear Miklós,

Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)

I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.

Anna from OptiMonk

November 30, 2022

Love the app, it's improved so much over the years. I believe they're the best at website popups, they make it easy, simple and have great designs/functionality.

Staulino
United States
Almost 2 years using the app
OptiMonk replied December 1, 2022

Hi there,

Thanks for taking the time to share your opinion, It is amazing to hear that you found our app easy to use and simple while it is beneficial for you.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

Edited January 1, 2021

So far I think the pop-up works well on my website. The pop-up really works in helping me to received more customer data. Currently, I will received 1 new customer data in a day. So my email list has been started to build more and more now :)

VINX Fashion
Malaysia
Almost 2 years using the app
OptiMonk replied January 4, 2021

Hi,

Thank you so much for sharing your experience with us! We are delighted to hear that your email list is growing bigger each day :)

Please feel free to contact us if we can be of any assistance.

Best wishes,
Hajni and the OptiMonk Support Team

October 31, 2016

Optimonk has been great for my business. I have already gained 20,000 people to my email list through a pop up which in the end will produce huge results for my business. Thank you Optimonk

Readysetdecor
Canada
Almost 2 years using the app