Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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I used this app as I began my ecommerce store and it has helped me grow my contact list which obviously increases my sales! Yay!
Hello,
Thank you so much for this review, we really appreciate it!
I'm really glad that you are enjoying our app!
We hope that we can help you increase your sales even more :)
Best,
Réka and the OptiMonk Support Team
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered.
It would be better if there were more embedded form templates.
Hi There,
I'm Anna from OptiMonk.
Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :)
Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library.
If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily.
Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;)
Anna
Was able to set up and run on our site by following the simple instructions and without any assistance. From what I can tell, it's boosted our conversion rate (saving potential lost sales) and we would not want to be without it!
This app and their website is suuuuperrr sleek and well done.. It was really easy to make a pop-up and to customize everything. This app made personalizing and making my website super fun and easy. Plus, it's FREE! My website looks so cute and is a fully fledged site with pop ups and it was super easy to do. Definitely recommend.
Hello,
Thank you so much for this review, we really appreciate it!
I'm really glad that you are enjoying our app and our website!
We are more than happy to assist you anytime :)
Best,
OptiMonk Support Team
Ravis de la rapidité et du service fournis par Anna et Peter. Mon souci a été réglé très vite avec des explications claires
Hi Melyssa,
I'm very happy that you were satisfied with the support you received from us and I wish you the best of luck with your popup: many new leads and conversions! :)
Have a great weekend,
Anna
This app is very intuitive and can easily setup the popups. I Had a small issue but it has been solved very quickly by the customer support (shout-out to Anna). I higly recommend!
Hi There,
I'm glad we could sort this out for you quickly and I really appreciate your kind words!
Thanks for making my day :)
Anna
This app is really easy to use. If you're new to Shopify, then this app will be a good starting point. It works great for people who have experience with Shopify as well. So far it has helped me save several orders. The setup is simple and the reporting is very helpful. Plus their customer service is very responsive.
Hey there,
Wow, what an amazing review, thank you so much for recommending it to beginners and experience users as well! <3
Please don't hesitate to get back to us anytime if you need help in the future. :)
Anna from OptiMonk
Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)
Salut,
Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)
Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk
Bien à vous
Chris
-------------------
Hi,
I would like to thank you for your kind review, it was a pleasure assisting you with your account :)
Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris
Love the app! It's really helped us with welcome offers and promotions and the service has been fantastic! Highly recommend!
Hi Kyle,
Thank you for submitting this review, you are awesome!
It is our pleasure to have the chance to work with you :)
Best,
Fruzsi and the OptiMonk Team
Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.
Hi Morning,
Thank you very much for this nice review, I really appreciate it! :)
I would be more than happy to help you anytime you need it, just let me know.
Best regards,
Tom from the OptiMonk team