Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

September 23, 2020

Been using this app for allmost a week know. It's so easy to understand. Design is Swesome as well as the costumer service. Looking forward to learn more.

BodyBazar
Sweden
Over 1 year using the app
OptiMonk replied September 24, 2020

Hi,

Thank you for your feedback!

We are so happy to see that you are satisfied with our app and you find it easy to use.

Have a great time while using OptiMonk and please see us with any upcoming questions.

Best,
OptiMonk Team

August 31, 2021

This app is so user friendly. It Saved me so much time! Excellent! I definitely recommend you try it.

Bella.Rose.Accessories1
United States
Over 1 year using the app
OptiMonk replied September 1, 2021

Hello,

We’d just like to thank you for taking the time to write this kind review!

We are glad to hear that OptiMonk could save you time and energy :)

Please feel free to reach out to us anytime if you need any assistance.

Kind regards,

The OptiMonk Support Team

August 13, 2021

Been using the app for two days now and really liking it. Designing creatives is very intuitive, and the support has been amazing. Looking forward to testing our popups and seeing the results.

w.o.d.welder
United States
Over 1 year using the app
OptiMonk replied August 13, 2021

Hi There,

I'm so glad you like our app! :)

I hope you'll have the time to discover all features we're offering. I know that it can be a bit overwhelming at the start because of the many opportunities, but the Support Team will always be there to help you! :)

Feel free to contact us anytime.

Have a great weekend,

Anna from OptiMonk

Edited March 7, 2021

I used this app as I began my ecommerce store and it has helped me grow my contact list which obviously increases my sales! Yay!

J.Volbeck
United States
Over 1 year using the app
OptiMonk replied March 31, 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We hope that we can help you increase your sales even more :)

Best,
Réka and the OptiMonk Support Team

Edited August 17, 2022

Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered.
It would be better if there were more embedded form templates.

BESTVALED
China
Over 1 year using the app
OptiMonk replied August 16, 2022

Hi There,

I'm Anna from OptiMonk.
Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :)

Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library.

If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily.

Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;)

Anna

May 18, 2016

Was able to set up and run on our site by following the simple instructions and without any assistance. From what I can tell, it's boosted our conversion rate (saving potential lost sales) and we would not want to be without it!

Mmawarehousellc
United States
Over 1 year using the app
February 25, 2021

This app and their website is suuuuperrr sleek and well done.. It was really easy to make a pop-up and to customize everything. This app made personalizing and making my website super fun and easy. Plus, it's FREE! My website looks so cute and is a fully fledged site with pop ups and it was super easy to do. Definitely recommend.

Sister Suds Soapery
United States
Over 1 year using the app
OptiMonk replied February 25, 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app and our website!

We are more than happy to assist you anytime :)

Best,

OptiMonk Support Team

August 18, 2022

Ravis de la rapidité et du service fournis par Anna et Peter. Mon souci a été réglé très vite avec des explications claires

Melhairbeauty
France
Over 1 year using the app
OptiMonk replied August 19, 2022

Hi Melyssa,

I'm very happy that you were satisfied with the support you received from us and I wish you the best of luck with your popup: many new leads and conversions! :)

Have a great weekend,

Anna

March 6, 2023

Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)

Maison de l'attrape-rêve
France
Over 1 year using the app
OptiMonk replied March 6, 2023

Salut,

Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)

Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk

Bien à vous
Chris

-------------------

Hi,

I would like to thank you for your kind review, it was a pleasure assisting you with your account :)

Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns

Kind Regards
Chris

August 16, 2022

This app is very intuitive and can easily setup the popups. I Had a small issue but it has been solved very quickly by the customer support (shout-out to Anna). I higly recommend!

baowow
Germany
Over 1 year using the app
OptiMonk replied August 16, 2022

Hi There,

I'm glad we could sort this out for you quickly and I really appreciate your kind words!

Thanks for making my day :)

Anna