Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
We've been able to AB test our pop ups with good results. As a result we have been seeing way more subscribers. Defiantly worthwhile. More emails, more sale. Thanks Optimonk!
Like you ... I'm a busy shopify store owner. I juggle many hats. Taking time out to leave reviews is not even on my Ta-Da list. But I had to for this app. Our e-mail capture rate went from below 5% to above 20%. I'm just about to go and the vegas wheel to my cart page, for some reason it wasn't there previously. Cant way to see the improvement. Thank You Guys!
I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.
Hi There,
Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :)
Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers.
Thank you so much once again,
Anna from OptiMonk
Great App with lots on functionality and customisation. Zsofi on support was also quick to come back to me and helpful when I had a query about pop-ups targeting specific audiences.
Hi Bijal,
Zsofi from OptiMonk is here! :)
I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it! We're doing our best to provide the highest quality service to each OptiMonk user. :)
Please feel free to get back to us again if you have any questions in the future.
Best Regards,
Zsofi from OptiMonk
Using Optimonk has been a primary strategy to getting more email subscribers and they make it easy with proven prebuilt templates. I'm planning to have them create a custom template which they do for a small fee.
I used other similarly priced apps before for pop-ups and Optimonk is by far the best. Had a skype call that cleared up any questions I had, and it's been smooth sailing since.
Emil has always been super helpful and understands one's thinking very quickly and effectively. Would highly recommend this app for CRO
Hey there,
Thank you for your glowing feedback! We're thrilled to hear that we have consistently provided you with assistance and have a keen understanding of your needs. Delivering efficient and effective support is one of our top priorities, and it's fantastic to know that we've met your expectations.
If you ever need further assistance or have more feedback to share, don't hesitate to reach out. We truly value your business and are committed to helping you achieve success. Thank you again for choosing our app!
Kind regards,
Emil from OptiMonk
Optimonk's customer service is super helpful. I needed help with setting up the dynamic banner and the Rep (Aniko) went above and beyond to show me the step-by-step instruction. Thanks for the amazing app and customer service! I would highly recommend this and keep up the great job!
Hi There,
Thank you so much for mentioning my name in your review, it really means a lot to me! :)
And also it's so lovely to hear that you were happy with the support you've received from me.
Please feel free to get back to us via live chat or email anytime in the future, and we'll do our best to help.
Good luck with your campaigns, :)
Aniko from OptiMonk
The ease of use is incredible. OptiMonk came highly recommended and they have not disappointed. This tool has helped us immediately capture leads—almost right after installation.
Overall a very positive experience. It is easy and intuitive to create pop-ups and rules for when they should fire. In addition to this, the app also integrates well with all of my favorite email marketing tools. For this reason I would recommend OptiMonk.