Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!
Hi Diana and Boris,
Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.
Have a beautiful day ahead,
Tom, Fruzsi and the OptiMonk Team
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10
Hi Pardeep,
Wow! We’re so blown away by your review. It made our day here at OptiMonk.
Thank you for sharing your experience with us, you rock :)
Best,
OptiMonk Team
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there,
Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.
If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!
Kind regards,
Emil from OptiMonk
Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.
Hi,
Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.
Thank you for sharing your experience with us, you're awesome :)
Have a nice day :)
Best,
OptiMonk Team
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there,
Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Ati from OptiMonk
These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk
Hi Tim!
Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too.
I wish you an amazing week ahead and all the best for your business as well :)
Zsofi from OptiMonk
Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!
Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.
Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk
This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)
Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)
The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
I'm really glad that you find our app helpful and easy to use!
Please don't hesitate to get back to us if there is anything else we can help you with.
Kind regards,
The OptiMonk Support Team