Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

January 16, 2017

Great app! It was super easy to install and create our first campaign. We are finally growing our email list.

Matimatibaby
United States
About 1 year using the app
December 1, 2021

Great app. I am just getting started. But initial impression is excellent. Looking forward to seeing it in action on my store

Aisec Clothing
India
About 1 year using the app
OptiMonk replied December 2, 2021

Hi There,

I'm so happy about your great first impressions!! <3

I hope that our app will provide you with all functions you need and we can have a long-term collaboration together. :)

Please feel free to reach out to us anytime at support@optimonk.com or via chat.

Have a great day and thank you for sharing your opinion!

Best,
Anna from OptiMonk

January 20, 2021

My conversions with this app is 13%, amazing !!! I love it, I may have to upgrade to the next plan though because I max out of the allotted very early in each month so I will look into that next

She's Sparkling
United States
About 1 year using the app
OptiMonk replied January 21, 2021

Hi,

Thank you so much for your kind words! We are happy to hear that your conversion rate is so high :)

We wish you every success in the future!

Best,
OptiMonk Support Team

July 31, 2020

Great app, seamlessly integrates with emails and other campaigns. Customer Service is also very helpful and proactive in their support.

Jean Patrique Professional Cookware
United Kingdom
About 1 year using the app
OptiMonk replied July 31, 2020

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Fruzsi
OptiMonk Team

July 18, 2021

Optimonk was recommended by a digital marketing expert and it does everything he promised. Took a bit of time to get used to the "pop up builder" but now I have the hang of it, I'm thrilled. Already seeing lots of sign ups so far.

LUXTRA
United Kingdom
About 1 year using the app
OptiMonk replied July 20, 2021

Hi,

Thank you for your great feedback, it means a lot to us.

It is so good to see that you enjoy using our different templates and targeting rules. We put a great emphasis on improvement so it is a delight to see that our customers appreciate our efforts.

Thank you for being part of our community,

Best,
OptiMonk Team

August 16, 2022

Incredible app. I used it for some exit pop-ups to understand a drop in conversions. It worked really well. Also very good support. Extremely fast and helpful. I will highly recommend Optimonk.

Muoki
Spain
About 1 year using the app
OptiMonk replied August 16, 2022

Hi,

It's Chris here, thank you so much for your kind review :)

It was an absolute pleasure helping you with your campaign and I wish you all the very best. Just let us know if you need help with anything else or just have a general question

Kind Regards
Chris from OptiMonk support!

November 10, 2021

Fantastic popups and amazing customer support. These popups can be tailored to everything you need in your store and have for sure increased our conversion!

Plakatbar.no
Norway
About 1 year using the app
OptiMonk replied November 10, 2021

Hi There,

We're very happy about your feedback! Thank you so much for mentioning our Support Team in your review!! <3

Please feel free to reach out to us anytime you need assistance in the future.

Have a great day,

Anna from OptiMonk

July 15, 2021

Customer Support is amazing and super helpful! (thanks Anna for prompt help) Look forward to using this tool for further campaign.

citiesocial
Taiwan
About 1 year using the app
OptiMonk replied July 16, 2021

Hi Jessica,

Thank you for your kind words and especially for mentioning my name :)

I'm glad that the technical issues are now solved and I hope you can discover all benefits of OptiMonk in the near future.

I wish you good luck with your campaign and please reach out to the Support Team anytime for assistance.

Best,

Anna from OptiMonk

May 1, 2018

Great tool, very robust! Support is also second to none. Primer.

Barn 51
United States
About 1 year using the app
December 1, 2019

This is a great app and it works well. I love how you can customise the templates to the smallest of details!

Evlv Apparel | Fitness and Athleisurewear
Australia
About 1 year using the app