Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
This is a great app and it works well. I love how you can customise the templates to the smallest of details!
What a great app! Easy and convenient, has a lot of integrations with 3rd party apps, huge pop-up customization capacity. The support team is helpful, professional, and friendly. Thanks OptiMonk!
Hi,
Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and our support.
We are always here to help you, so please feel free to contact us anytime :)
Have a beautiful day,
Best,
OptiMonk Team
Really easy to use. Templates are nice and creative and you can easily choose from! I just started using it so I am waiting for CNV
Hey There,
Thanks for your amazing feedback, I'm glad you find our app user-friendly ;)
Let us know via chat or email if you need any assistance in the future.
Anna from OptiMonk
Great lead generation tool, strongly recommend.
I have been using this app for a short while and I am really loving it. Easy to navigate, many options and templates to choose from and they have a very good = effective, friendly and fast (not 24/7 though) customer service. I had a very good experience with Sara. If you hesitate to choose this app, then don't.
Hello, 👋
Thank you so much for this awesome review!
It was a pleasure to assist you and I am so happy to hear about your positive experience with us.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Nice help and good support! Had a problem and got to the live chat, and after 1 min got a reply and support!
Hi there,
Thank you for your very kind review, it was truly a pleasure to assist you. It's great to have you with us, and we hope you’ll stay with us in the long run!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!
Hi Ollana,
Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far! :)
We wish you all the best!
Regards,
Anna
Been using the app for a little over a month and it works great. I use a 10% off coupon popup and unique coupon code. We have received about $22,000 in sales from that coupon code in a little over a month so the app more than pays for itself especially if you have a lot of traffic like we do. I have tried other apps and this one is the best. The free ones just don't work well like this app does. Good job.
This app is simply great. I love how easily it integrates with my store.
Has done very well for us to obtain emails and prevent leaves. Would recommend to anyone running e-commerce.