Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

February 8, 2022

Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.

M&M Germany
Germany
Over 1 year using the app
OptiMonk replied February 8, 2022

Hey There,

Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :)

Please feel free to get back to us via chat if you need help in the future. Our team will be there for you.

Have a lovely week ahead,

Anna from OptiMonk

July 11, 2022

I am just getting up and running with this app. I needed help with a campaign and the reply was quick and the information needed was very concise and esy to follow.

gracedesignsbymarilyn
United States
Over 1 year using the app
OptiMonk replied July 12, 2022

Hi Marilyn! I'm really happy that you were satisfied with our assistance, please feel free to reach out anytime in the future. We'll be there for you <3 Anna from OptiMonk

February 4, 2019

Great features and pricing and super easy to use! I've tested several other apps for popups and this is by far my favorite.

Alley & Rae Apparel
United States
Over 1 year using the app
October 31, 2022

Best app for this job - great support too! I've used them on other platforms ecommerce, but this is just a breeze

The English Grocer
United Kingdom
Over 1 year using the app
OptiMonk replied November 15, 2022

Hi Max,

Thank you for sharing your opinion, we appreciate that you spread the word! ;)

Have a great day and please feel free to reach out to our team anytime for assistance.

Anna from OptiMonk

Edited May 18, 2020

There are many apps that claim to offer what Optimonk offers with Exit Intent but this is easiest to use and the most powerful. It just works and it's so easy to create really good looking pop ups that work.Also the support is amazing.

OLPRO
United Kingdom
Over 1 year using the app
OptiMonk replied June 5, 2020

Hi,

You’re the best, Daniel. I can’t thank you enough for your kind review of OptiMonk.

We will do our best to provide you the same quality of service in the future, as well :)

Best,
OptiMonk Team

March 1, 2017

Can't speak higher of this app.
It has changed my business. Literally doubled because of Opti Monk. More effective than any other service I have used by far.

Dazey La
United States
Over 1 year using the app
November 18, 2022

Wonder fluke customer service and after asking in the chat for something is was done almost immediately ❤️

MeltedCandle
United States
Over 1 year using the app
OptiMonk replied November 18, 2022

Hi Kara,

You're so kind!! ❤️

Thank you so much for your kind review, we appreciate it a lot!

Anna from the Support Team

September 23, 2020

Been using this app for allmost a week know. It's so easy to understand. Design is Swesome as well as the costumer service. Looking forward to learn more.

BodyBazar
Sweden
Over 1 year using the app
OptiMonk replied September 24, 2020

Hi,

Thank you for your feedback!

We are so happy to see that you are satisfied with our app and you find it easy to use.

Have a great time while using OptiMonk and please see us with any upcoming questions.

Best,
OptiMonk Team

August 31, 2021

This app is so user friendly. It Saved me so much time! Excellent! I definitely recommend you try it.

Bella.Rose.Accessories1
United States
Over 1 year using the app
OptiMonk replied September 1, 2021

Hello,

We’d just like to thank you for taking the time to write this kind review!

We are glad to hear that OptiMonk could save you time and energy :)

Please feel free to reach out to us anytime if you need any assistance.

Kind regards,

The OptiMonk Support Team

August 13, 2021

Been using the app for two days now and really liking it. Designing creatives is very intuitive, and the support has been amazing. Looking forward to testing our popups and seeing the results.

w.o.d.welder
United States
Over 1 year using the app
OptiMonk replied August 13, 2021

Hi There,

I'm so glad you like our app! :)

I hope you'll have the time to discover all features we're offering. I know that it can be a bit overwhelming at the start because of the many opportunities, but the Support Team will always be there to help you! :)

Feel free to contact us anytime.

Have a great weekend,

Anna from OptiMonk