Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 28, 2022

Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!

Steadiwear Inc
Canada
Time spent using app: 4 months
OptiMonk replied April 1, 2022

Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)

Please feel free to contact us at any time, we'd be glad to support you 🙂

Kind Regards,
the OptiMonk Support Team

March 21, 2022

Why did'nt I have installed it before! This app is really making money for me, the support team is just really nice and helpful. I love it

🇬🇧 Sergio Davis®
France
Time spent using app: 8 months
OptiMonk replied March 22, 2022

Hi Damien,

I'm so glad to hear that you were satisfied with the support you received from my colleague, Peter! Thank you so much for sharing your opinion.

It's great that you found our app and I hope OptiMonk will be beneficial to you in the long run. Should you have any questions or need campaign advice for your new campaigns, please don't hesitate to contact our team again.

We'll be there for you! ;)

Have a great one,

Anna from OptiMonk

March 21, 2022

I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!

Paradise Trend
United States
Time spent using app: 5 months
OptiMonk replied March 22, 2022

Hi Sheila,

Once again, I'd like to thank you so much for your detailed review and also for mentioning my name. You really made my day! :-)

I hope that everything is alright with your account still. If you have any questions in the future, please feel free to open a chat and I'll be glad to assist you with anything.

Have a wonderful week ahead,

Anna from OptiMonk

Edited April 20, 2022

We are a new Shopify Merchant and came across your app to manage pop-ups. At the moment we are starting to gain some sales momentum and your application has been key to that.
Whilst we are located in Australia and the timezones from your support staff dont always suit, i am really heartened by the fact that Peter from your support team keeps me well informed of any issues and will always offer suggestions on how we can do better and utilise the application.
I am so excited that we have chosen Optimonk and wanted to pass on my sincere appreciation of the work being done by Peter. littlebambiniboutique.com

Little Bambini Boutique
Australia
Time spent using app: About 1 month
OptiMonk replied March 22, 2022

We're so happy that you've shared your honest experience with us, I really appreciate this and was glad to help you 🙂 Thank you very much for your kind review!

Let us know if we can help you further with anything!

Peter

March 16, 2022

I added this app to try and improve my conversion rate. After clicking through a few pages I decided to give it a go. It is so easy!! After about 5 minutes I had a pop up box working. I contacted support for a little bit of help tweaking the pop up and Anna was more than happy to guide me with what I wanted. Highly recommended ... lets hope my offer works!!

Jo Ja Be Boutique
United Kingdom
Time spent using app: 5 months
OptiMonk replied March 18, 2022

Hi Joanne,

You're so lovely!! <3

Thank you so much for mentioning my name in your review, it honestly means a lot to me! :)

I hope that OptiMonk will be beneficial to you in the long run as well. If you need any campaign advice or assistance in the future, don't hesitate to contact us again.

Our team will be more than happy to help :)

I wish you a great weekend,

Anna

Edited March 14, 2022

application with sufficient and very complete free features, you can really personalize. The application is easy to use and the customer service which is very responsive and efficient will respond

Maparapharma
France
Time spent using app: 5 days
OptiMonk replied March 18, 2022

Hey There,

I'm Anna from OptiMonk Support.

Thank you for your kind words, I'm very glad that you are satisfied with our Free version! :)

Feel free to reach out to the Support Team via chat or via email at support@optimonk.com anytime for assistance and once again, thank you for sharing your opinion!

Have a lovely weekend ahead,

Anna

March 11, 2022

The App seems really good - we're still testing it. But I want to leave this 5-star review for Christopher from the Support Team. He went well above and beyond to make sure my experience was the best. He even jumped on a quick call with me to share his screen and go over the App so that I could learn how to use it. As I mentioned, I'm not sure if we'll use or not this App, but I can guarantee that their Team is very concerned about their customers' experiences - and that's always great. Keep up the good work guys!

UNIT 1
United States
Time spent using app: About 22 hours
OptiMonk replied March 11, 2022

Hi Matias,

Once again, I'd like to say a huge thank you for your kind review, it meant a lot to me and I am sure to the OptiMonk team as well.

It was an absolute pleasure helping you today, do get back to us if you have any other questions or need assistance with your OptiMonk campaigns and I wish you all the best :)

Have an amazing weekend ahead,

Kind Regards
Chris

March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
Time spent using app: 2 days
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk

March 8, 2022

Customer support is AMAZING! I just installed this app today so we'll see how it performs. So far, so good, looks amazing on my site!

The Nichole Collection
United States
Time spent using app: 27 days
OptiMonk replied March 9, 2022

Hi There,

I'm so glad to hear that you were satisfied with the support you received from my colleague, Chris :)

I hope that you'll find OptiMonk beneficial in the long run. Should you have any questions in the future, please don't hesitate to contact us via chat or via email at support@optimonk.com

I wish you a lot of success with your business,

Anna from OptiMonk

March 8, 2022

Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.

Paperbourne
Hungary
Time spent using app: 2 months
OptiMonk replied March 8, 2022

Hi David,

Anna from OptiMonk Support is here :)

Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store.

Feel free to reach out to us anytime for assistance.

Have a great one,

Anna