Reviews (914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers, especially with its exit-intent technology. They report significant improvements in conversion rates and customer engagement, benefiting from features like customizable templates, A/B testing, and integrations with platforms like Hubspot. The user-friendly interface and responsive support team are also praised for their assistance in campaign setup and optimization.
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Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!
Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)
Please feel free to contact us at any time, we'd be glad to support you 🙂
Kind Regards,
the OptiMonk Support Team
Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots
Hi there,
Thank you very much for your kind review, it was a pleasure helping you and I am delighted that you love the OptiMonk app as well :)
Do get back to us if you have any other questions or need assistance with anything else and we will be more than happy to help
Kind Regards
Chris from OptiMonk Support
The Exit Intent works! Took a few days to get set up, but once i was set, i began to see conversions right away! I just figured out the mobile exit intent options (wasn't that clear) so looking forward to seeing if this option is as successful as the desktop setting.
I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.
Hi Nigel,
We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)
I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.
Anna from the Support Team
Excellent app. Best pop up app that we have used.
Easy to set up & also has some great options for more advanced pop-ups (set countries, time, pages visited etc)
Customer Support is amazing and super helpful! (thanks Anna for prompt help) Look forward to using this tool for further campaign.
Hi Jessica,
Thank you for your kind words and especially for mentioning my name :)
I'm glad that the technical issues are now solved and I hope you can discover all benefits of OptiMonk in the near future.
I wish you good luck with your campaign and please reach out to the Support Team anytime for assistance.
Best,
Anna from OptiMonk
Optimonk has been great for my business. I have already gained 20,000 people to my email list through a pop up which in the end will produce huge results for my business. Thank you Optimonk
A really useful, versatile app that has helped a huge amount in increasing my subscriber numbers as well as capturing sales from those I likely wouldnt have got sales from. I love the split testing functionality as well as the huge number of options that really helps me to personalise what type of visitor is shown what, based on their activity. Highly recommended.
We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?
App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%
Hi Ilse,
Thank you so much, it really means a lot!! 😍️
Have a great weekend,
Anna