Reviews (888)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer conversion rates and capture leads effectively. They appreciate the ease of use provided by the drag-and-drop editor and customizable templates, which simplify campaign creation. Features like A/B testing and exit popups are praised for enhancing website professionalism and user experience. The customer support team, notably Rudolf, Chris, and Emil, is frequently commended for their efficient and personalized assistance. The app is also noted for its reliable performance and seamless integration, making it a valuable tool for understanding customer behavior and increasing leads.
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Easy set up and extremely accessible! Was really happy to be able to make my own code. Can't wait to see the addition on my site!
Hey there,
We're really happy about your positive first impressions and hope that OptiMonk will help you increase your sales in the long run,
Please feel free to reach out anytime for assistance.
Have a great day,
Anna from Optimonk Support
We used this app to increase our lead generation on sight, reduce customer churn by offering exit-intent retention campaigns and increase conversion on the site. The app is so simple to use, there are so many possibilities that we haven't even tapped into yet, and out account manager is incredibly supportive. You can design things from scratch to look exactly as you want, and the segmentation and integrations are all great. Would definitely recommend.
Hi Hannah,
Wow, thank you for your kind words, we are blown away by this feedback.
It is so exciting to see the results that you have achieved with the help of OptiMonk. Supporting you is a great honor for us.
Wishing you all the best,
OptiMonk Team
simply awesome and easy to use, specially being a newbie like me. they have responsive support team too!
Hi Greg,
Thanks for your review in the name of the entire team, it means a lot to us!! :)
I wish you a lot of success with OptiMonk,
Anna from the Support Team
So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)
Hey Jeff,
Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates.
We will be working really hard to provide top-notch service for your business.
Thank you for sharing your opinion and we wish you the best of luck with your business.
Stephan
Good app, converts traffic nicely, I am happy with how well it works. I would recommend any site install this tool to build their list.
Hi There,
We’d just like to thank you for taking the time to write this kind review! :)
We are glad to hear that you enjoy using our app and it helped you in your business and we are very grateful for customers like you and hope you stick with us for years to come!
Thanks again,
Brittany from the OptiMonk Support Team
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Hi there,
I just wanted to thank you for your very kind review, your kind words mean a lot to our small team.
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!
Sara from the OptiMonk Support Team
This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.
Hey Brian,
It's Anna from OptiMonk Support :)
I just wanted to thank you for submitting a review about our team, it really means a lot!
I wish you all the best with your business,
Anna
Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Hey There,
Thank you so much for the kind and insightful feedback!
It means a lot to me and our team! We are delighted to hear you find our tool easy to use.
I was very happy to help you and I'll be looking forward to keep working together :)
We hope to keep improving and maintaining customer satisfaction :)
Wishing you happy Holidays and a successful New Year,
Sarah
Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.
Hey there,
Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities.
As always, we remain at your disposal if you need any help. Happy exploring with Optimonk!
Kind regards,
Emil from OptiMonk
you are blessed to have Anna working for you. What AMAZING customer service! She was very patient and answered all my questions.
Hi Aisling,
I was so delighted to chat with you today, you're a really kind person. I wish you the best of luck launching your business and feel free to reach out to support anytime in the future. <3
Have a wonderful day,
Anna