Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance conversion rates and customer engagement. Its user-friendly interface, including a drag-and-drop editor and customizable templates, is praised for its ease of use. The reliable performance, unique campaign creation, and seamless Shopify integration are valued features. The customer support team is commended for their quick and effective problem-solving. The pricing is seen as reasonable, offering good value. Features like A/B testing and lead generation are particularly appreciated.

September 21, 2022

Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.

Lupi coffee
8 months using the app
OptiMonk replied September 21, 2022

Hi Anais,

I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!!

Have a nice day and good luck with the campaign setup. :)


Edited March 17, 2020

It can be a little confusing to set up initially but the support is excellent and it works like a charm. Customers love the spin for a discount and it has helped us recover quite a few sales.

The Sated Sheep
United States
8 months using the app
June 4, 2019

I love this app which I personally use for e-commerce. I would definitely recommend this to anyone who is starting.

United States
8 months using the app
March 21, 2022

Why did'nt I have installed it before! This app is really making money for me, the support team is just really nice and helpful. I love it

🇬🇧 Sergio Davis®
8 months using the app
OptiMonk replied March 22, 2022

Hi Damien,

I'm so glad to hear that you were satisfied with the support you received from my colleague, Peter! Thank you so much for sharing your opinion.

It's great that you found our app and I hope OptiMonk will be beneficial to you in the long run. Should you have any questions or need campaign advice for your new campaigns, please don't hesitate to contact our team again.

We'll be there for you! ;)

Have a great one,

Anna from OptiMonk

August 22, 2018

Amazing Service, I have had a few conversions thus far and will try various pop-ups to increase more conversions.

Varela 2
United States
8 months using the app
August 23, 2021

Great for specific popup for certian pages or products!
Got amazing and quick help from Tom in the chat!

8 months using the app
OptiMonk replied August 23, 2021

Hi There,

Thank you so much for your kind words about my work and our application.

It is our greatest pleasure to work with customers like you :)

In case you have any questions, please don't hesitate to reach out to us!

Have a nice day and take care!

OptiMonk Team

May 25, 2019

I'm new to this app. So far, it has been working well. There are times I don't know what I'm doing eventually I end up figuring it out.

Lovely Beauty Merch
United States
8 months using the app
January 18, 2020

Great, easy and fast. Ideal for me who just started, the application looks useful. The step by step to carry out the events suits me

8 months using the app
November 8, 2019

Easy to navigate - user friendly. I just installed the free plan so cannot comment on its effectiveness yet.

V2K Lines Ltd
New Zealand
8 months using the app
October 24, 2022

Amazing help from Chris! fast responses and went the extra step to ensure my campaign was set up correctly.

Luce D'oro
8 months using the app
OptiMonk replied November 15, 2022

Hi There,

Thank you so much for your kind review, and also thanks for mentioning my name, it honestly means a lot!!

I wish you all the best with your business and please let us know if you need help in the future.