Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 20, 2021

I've used privy, justuno, poptin and a heap of other pop management apps. OptiMonk is the best out of all of them. The user flows are awesome, the UXUI is intuitive. plus they offer a free account. Hands down better than alternatives. Well done OptiMonk!

Aus Real Estate
Australia
Time spent using app: 11 days
OptiMonk replied November 23, 2021

Hey,

Wow!!! You're amazing!!

We are absolutely grateful for your detailed feedback and we're happy that OptiMonk is the tool for you! Thank you for spreading the word.

We wish you all the best with your business and please let us know if you need assistance in the future.

Have a great day,

Anna from OptiMonk

Edited November 18, 2021

This is a great app and customer service from Anna. Very satisfied. It's convenient to use this on our online shop and we've been using it for years.

Eleona Store
Philippines
Time spent using app: About 1 year
OptiMonk replied November 23, 2021

Hi There,

It's Anna from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us anytime in the future, we'll be there for you.

Have a great week ahead,

Anna from OptiMonk

November 17, 2021

So far so good! I wanted growth on my subscriber list and so far, it is doing that! I had to ensure I had it all set up right - but I was able to get some support as well, and I appreciate that. Jen

The Truth Beauty Company
Canada
Time spent using app: About 2 months
OptiMonk replied November 24, 2021

Hi Jen,

We're glad that you were satisfied with our live support.

We hope that with OptiMonk, you'll be able to collect many new subscribers in the near future.

Please let us know if there's anything we can do for you.

Have a great day,

Anna from OptiMonk

November 16, 2021

Optimonk has improved our engagement and conversions ten fold since we started using it. Customer support second to none. Keep up the great work!

Swycha Refurbished iPhones
Jersey
Time spent using app: 11 months
OptiMonk replied November 22, 2021

Hi There,

Once again, thanks a lot for sharing your opinion on Shopify, I'm so glad to hear that you were satisfied with my support! :-)

Feel free to reach out anytime in the future for assistance, and I wish you the best of luck with your campaigns!

Have a great day,

Anna from OptiMonk

November 12, 2021

Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.

GlobNet
United States
Time spent using app: 6 months
OptiMonk replied November 24, 2021

Hi,

I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)

If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com

We always appreciate the insights of our users! :)

Thank you very much once again.

Anna from OptiMonk

November 12, 2021

I'm very satisfied with the support team. Anna helped me to fix a campaign issue. The communication was fast and competently.

Cellavent Healthcare GmbH
Germany
Time spent using app: Over 1 year
OptiMonk replied November 24, 2021

Hi There,

Thank you so much for mentioning my name in your review, I really appreciate it! :)

Please feel free to get back to us via live chat or email anytime in the future, and we'll do our best to help.

Good luck with your campaigns,

Anna from OptiMonk

November 10, 2021

So far so good! Generated hundreds of leads (email captures) and converted some interested customers into buying customers. Great customer service as well!

MARIE JUNE JEWELRY
United States
Time spent using app: About 2 months
OptiMonk replied November 12, 2021

Hi Caroline,

Thank you for taking the time to share your opinion about us, our whole team is very grateful for it.

Your results are already really impressive even though you started using OptiMonk less than 2 months ago. Congratulations! :)

I hope that the hundreds of leads will soon become a thousand and more! Please feel free to get back to us via chat or email anytime in the future, we'll be there for you!

Have a great weekend,

Anna from OptiMonk

November 10, 2021

Fantastic popups and amazing customer support. These popups can be tailored to everything you need in your store and have for sure increased our conversion!

Plakatbar.no
Norway
Time spent using app: About 1 year
OptiMonk replied November 10, 2021

Hi There,

We're very happy about your feedback! Thank you so much for mentioning our Support Team in your review!! <3

Please feel free to reach out to us anytime you need assistance in the future.

Have a great day,

Anna from OptiMonk

November 8, 2021

This app is awesome! I had some issues with set up, but customer support came along and resolved my issue in a timely manner. I can't wait to get to see all that this app can do for our business and website!

Bradley Allen
United States
Time spent using app: 9 months
OptiMonk replied November 9, 2021

Hi Brandi,

Thank you so much for your review, you're fantastic!! The whole team is very happy about your feedback. :)

We truly believe that OptiMonk will be very beneficial for you in the long term as well!

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Have a great day,

Anna from OptiMonk

November 8, 2021

Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.

Prémium Koreai Ginseng
Hungary
Time spent using app: 2 months
OptiMonk replied November 8, 2021

Hi There,

I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)

Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.

Have a great week ahead,

Anna from OptiMonk