Reviews (888)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer conversion rates and capture leads effectively. They appreciate the ease of use provided by the drag-and-drop editor and customizable templates, which simplify campaign creation. Features like A/B testing and exit popups are praised for enhancing website professionalism and user experience. The customer support team, notably Rudolf, Chris, and Emil, is frequently commended for their efficient and personalized assistance. The app is also noted for its reliable performance and seamless integration, making it a valuable tool for understanding customer behavior and increasing leads.
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The functions are great. A large selection of tmeplates and the editor is easy to use. The customer service is very helpful, fast and reliable. Fun to use!
Hello,
Thank you so much for your feedback! You have made our day!
We're happy to hear that you're having fun using OptiMonk and that you received quick customer support from our team.
We wish you good luck with your campaigns, and feel free to reach out if you need any assistance! :)
Best,
Anna and the OptiMonk Support Team
Amazing customer support and highly profitable app. Our company would recommend this app to any online store trying to get more subscribers and conversions. Thanks so much Optimonk!!
- Guitar Loves
Special offers boosted without development, great CMS experience and efficient customer service.
Highly relevant for growth teams
Congrats!
Hi There,
Thank you for your great review.
We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)
Have a nice weekend and take care,
Best,
OptiMonk Team
Despite the time difference, the team at optimonk has been very reactive. What makes an application great is it client services. This team is very quick, very kind and go out of their way to help. A huge thanks in particular to Zsofi
Hi Bernard,
Zsofi is on holiday today, but I'll make sure to let her know that you were grateful for her assistance. We also appreciate your patience and understanding regarding the time difference.
Also... I have great news: we'll extend the support hours very soon, we're already working on it! :)
I wish you all the best and I look forward to speaking with you in the future.
Anna from OptiMonk
Fantastic app/service. Having tried other, similar services such as OptinMonster, this is hands down the best. The targeting it provides is incredible, you can show different offers to people depending on whether they've ever visited a certain page or seen a certain offer before. Amazing!
Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly.
These guys answer all your questions very quickly and very knowledgeable. Check them out!!
Hi there,
It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :)
As always, if you have any other questions or need assistance with anything else just let us know
Kind Regards
Chris
Very useful and easily customizable. Love the Monk and its friendly spirit! I need to dig a little deeper to get faster in editing content but thats just my lack of knowledge!
Best popup app and great customer service! It’s easy to setup and my conversions have doubled since I started to use.
Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!
Hi there,
Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)
As always if you need any help with anything or have any questions then please do let us know
Kind Regards
Chris
Great Service & Support. I have been using from past one month and it has started giving me results desired. Would encourage you to try Optimonk, it anyway comes with free trial without asking for any credit card info.