Reviews (886)

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

Edited July 29, 2020

Special offers boosted without development, great CMS experience and efficient customer service.
Highly relevant for growth teams

Joone Paris
6 months using the app
OptiMonk replied July 31, 2020

Hi There,

Thank you for your great review.

We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)

Have a nice weekend and take care,

OptiMonk Team

October 19, 2022

Despite the time difference, the team at optimonk has been very reactive. What makes an application great is it client services. This team is very quick, very kind and go out of their way to help. A huge thanks in particular to Zsofi

6 months using the app
OptiMonk replied October 19, 2022

Hi Bernard,

Zsofi is on holiday today, but I'll make sure to let her know that you were grateful for her assistance. We also appreciate your patience and understanding regarding the time difference.

Also... I have great news: we'll extend the support hours very soon, we're already working on it! :)

I wish you all the best and I look forward to speaking with you in the future.

Anna from OptiMonk

October 30, 2016

Fantastic app/service. Having tried other, similar services such as OptinMonster, this is hands down the best. The targeting it provides is incredible, you can show different offers to people depending on whether they've ever visited a certain page or seen a certain offer before. Amazing!

Dedicated Gym Wear
United Kingdom
6 months using the app
Edited December 16, 2022

Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly.
These guys answer all your questions very quickly and very knowledgeable. Check them out!!
6 months using the app
OptiMonk replied July 18, 2022

Hi there,

It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :)

As always, if you have any other questions or need assistance with anything else just let us know

Kind Regards

December 27, 2019

Very useful and easily customizable. Love the Monk and its friendly spirit! I need to dig a little deeper to get faster in editing content but thats just my lack of knowledge!

that focus company
6 months using the app
February 13, 2019

Best popup app and great customer service! It’s easy to setup and my conversions have doubled since I started to use.

6 months using the app
December 16, 2021

Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!

6 months using the app
OptiMonk replied December 21, 2021

Hi there,

Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)

As always if you need any help with anything or have any questions then please do let us know

Kind Regards

April 12, 2017

Great Service & Support. I have been using from past one month and it has started giving me results desired. Would encourage you to try Optimonk, it anyway comes with free trial without asking for any credit card info.

6 months using the app
October 18, 2022

sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.

ultra green
6 months using the app
OptiMonk replied October 18, 2022


vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)

Wir wünschen Ihnen viel Erfolg mit OptiMonk!


July 23, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Dancing Tiger
6 months using the app