Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

August 5, 2022

LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.

SobrieTees.Life
United States
6 months using the app
OptiMonk replied August 8, 2022

Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk

September 2, 2019

Is the best app for pop ups I found, it has more customizable options than other app didn't have. Its very intuitive

Enjoy Flowers Events
United States
6 months using the app
March 17, 2023

Fantastic App with great customisation ability.

Stephan was extremely helpful with answering all my questions.

Alexandria Books
Australia
6 months using the app
OptiMonk replied March 22, 2023

Hey there!

Thank you for your kind review! It feels great to know that you were satisfied with our Team's efforts.

I wish you success with your business and feel free to reach out anytime if you need assistance. We will be here to help you!

Best,
Stephan

June 3, 2020

Customer service is very helpful and answers timely. Took me a while to understand all of the functionalities of the app but would definitely recommend it. The free version is enough to get started. Thanks in particular to Fruszi!

Estorenado
Mexico
6 months using the app
OptiMonk replied June 5, 2020

Dear Stefan,

Thank you for your kind words.

I am so happy that I had the chance to have a quick consultation with you, it made my day :)

Have a beautiful day ahead and please contact us if you bump into any other questions.

Best,
Fruzsi
OptiMonk Team

November 28, 2023

Very helpful!

Karrier | The Aesthetic Department
Canada
About 2 hours using the app
OptiMonk replied December 1, 2023

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

March 28, 2023

I recently downloaded the app and I'm so glad I did! It's been a great experience so far. The user interface is intuitive and the features are top-notch. I especially appreciate the customer support service, especially Bro Emil. He was so helpful and answered all my questions quickly. I'm so grateful for his help. Thanks again, Bro Emil.

Farfour Store
Thailand
6 months using the app
OptiMonk replied March 28, 2023

Hey there,

Thank you for sharing your feedback with us about both our service and our app. Your kind words mean a lot to us and we truly appreciate your positive comments.

It's always great to hear that our efforts to provide the best possible service and user experience are being recognized and appreciated by our customers. Your feedback serves as motivation for us to continue to work hard and strive for excellence in everything we do.

Thank you once again for taking the time to share your thoughts with us. We are honored to have you as a customer and look forward to continuing to provide you with the best possible service and app experience.

Best regards,
Emil from OptiMonk

September 4, 2019

I'm using this app to collect more subscribers as well as more sales. I like the way it performs on my site.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
6 months using the app
July 17, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Its easy to setup and configure. The pricing is very attractive compared to other products in the marketplace that often charge a % of the additional revenue.

I would have no hesitation in recommending this product to Shopify owners who want to increase revenue and avoid abandoned carts.

Healthy Human Life
United States
6 months using the app
Edited October 23, 2019

nice! easy to use and to integrate! I just installed the popup so we will see if it actually works :) but im hopeful!

Briosa.se
Sweden
6 months using the app
September 1, 2019

Very Very complicated app. I played with just colors for about an hour and yet I can't figure out how to change the color of different parts of the pop up. You should have a WAY more simpler system. Nobody wants to play with an app for hours.

MissLavish
Canada
6 months using the app