Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

October 18, 2022

sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.

ultra green
Germany
6 months using the app
OptiMonk replied October 18, 2022

Hallo,

vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)

Wir wünschen Ihnen viel Erfolg mit OptiMonk!

Anna

July 23, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Dancing Tiger
India
6 months using the app
November 23, 2022

This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!

AimeesEdventuresLLC
United States
6 months using the app
OptiMonk replied November 28, 2022

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

November 12, 2021

Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.

GlobNet
United States
6 months using the app
OptiMonk replied November 24, 2021

Hi,

I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)

If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com

We always appreciate the insights of our users! :)

Thank you very much once again.

Anna from OptiMonk

Edited October 1, 2019

Great for new online stores. Easy to use and top notch user experience. Not disappointed with this new addition to my store.

Amrapalli Design & Couture
Mauritius
6 months using the app
August 3, 2018

Super easy to use, works exactly as advertised, excellent support, lots of helpful hints along the way, and the price is extremely reasonable. We moved from another platform which was charging close to 5 times more and delivering a lot less. We couldn't be happier with Optimonk.

Hificentre
Canada
6 months using the app
August 12, 2022

User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.

koko+kind
United Kingdom
6 months using the app
OptiMonk replied August 16, 2022

Hey there,

I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on.

Thank you,
Anna

August 5, 2022

LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.

SobrieTees.Life
United States
6 months using the app
OptiMonk replied August 8, 2022

Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk

September 2, 2019

Is the best app for pop ups I found, it has more customizable options than other app didn't have. Its very intuitive

Enjoy Flowers Events
United States
6 months using the app
March 17, 2023

Fantastic App with great customisation ability.

Stephan was extremely helpful with answering all my questions.

Alexandria Books
Australia
6 months using the app
OptiMonk replied March 22, 2023

Hey there!

Thank you for your kind review! It feels great to know that you were satisfied with our Team's efforts.

I wish you success with your business and feel free to reach out anytime if you need assistance. We will be here to help you!

Best,
Stephan