Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 19, 2023

Value for Money:
Considering the features and benefits it brings, the price of this app is an absolute steal. You get incredible value for your money.

Favor Graphics
Vietnam
6 months using the app
OptiMonk replied October 13, 2023

Hey there,

Thank you so much for your kind review, it really does mean a lot to the OptiMonk team :)

If you need any assistance with your campaign or just have a general question about the OptiMonk app, feel free to reach out to us via our live chat channel

Kind Regards
Chris

June 3, 2020

Customer service is very helpful and answers timely. Took me a while to understand all of the functionalities of the app but would definitely recommend it. The free version is enough to get started. Thanks in particular to Fruszi!

Estorenado
Mexico
6 months using the app
OptiMonk replied June 5, 2020

Dear Stefan,

Thank you for your kind words.

I am so happy that I had the chance to have a quick consultation with you, it made my day :)

Have a beautiful day ahead and please contact us if you bump into any other questions.

Best,
Fruzsi
OptiMonk Team

March 17, 2023

Fantastic App with great customisation ability.

Stephan was extremely helpful with answering all my questions.

Alexandria Books
Australia
6 months using the app
OptiMonk replied March 22, 2023

Hey there!

Thank you for your kind review! It feels great to know that you were satisfied with our Team's efforts.

I wish you success with your business and feel free to reach out anytime if you need assistance. We will be here to help you!

Best,
Stephan

September 4, 2019

I'm using this app to collect more subscribers as well as more sales. I like the way it performs on my site.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
6 months using the app
March 28, 2023

I recently downloaded the app and I'm so glad I did! It's been a great experience so far. The user interface is intuitive and the features are top-notch. I especially appreciate the customer support service, especially Bro Emil. He was so helpful and answered all my questions quickly. I'm so grateful for his help. Thanks again, Bro Emil.

Farfour Store
Thailand
6 months using the app
OptiMonk replied March 28, 2023

Hey there,

Thank you for sharing your feedback with us about both our service and our app. Your kind words mean a lot to us and we truly appreciate your positive comments.

It's always great to hear that our efforts to provide the best possible service and user experience are being recognized and appreciated by our customers. Your feedback serves as motivation for us to continue to work hard and strive for excellence in everything we do.

Thank you once again for taking the time to share your thoughts with us. We are honored to have you as a customer and look forward to continuing to provide you with the best possible service and app experience.

Best regards,
Emil from OptiMonk

July 17, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Its easy to setup and configure. The pricing is very attractive compared to other products in the marketplace that often charge a % of the additional revenue.

I would have no hesitation in recommending this product to Shopify owners who want to increase revenue and avoid abandoned carts.

Healthy Human Life
United States
6 months using the app
Edited October 23, 2019

nice! easy to use and to integrate! I just installed the popup so we will see if it actually works :) but im hopeful!

Briosa.se
Sweden
6 months using the app
December 5, 2022

Works flawlessly! Templates are very easy to use and edit, implementation is almost instant and it works wonders. Thanks alot!

YUSB
Switzerland
6 months using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you for taking the time to leave feedback about our app! Your words truly mean a lot to our small hardworking team.
It is amazing to hear about your positive experience with us and we hope you will continue enjoying using OptiMonk.

Thank you,

Sara from the OptiMonk Support Team

February 15, 2017

Awesome app. Even better support. Thanks Nicole!

Petsnacks
Australia
6 months using the app
May 12, 2016

We've been using OptiMonk for about a month now and we've been very impressed with how easy it is to setup and use. You can easily do A/B testing with different pop-up variations and test to see which one is converting best. During the first month, we've collected over 1,000 email addresses from leads that are highly-likely to convert after being dropped into one of our email marketing flows. Would highly recommend to anyone who has a Shopify store and wants to grow their email contact database!

Teeshirthq
United States
6 months using the app