Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 21, 2021

Optimok works, it does the job. Recently I added 1 rating campaing and it works quite well. I think anyone could be interested to add this app on their online stores.

AurayN Telecom
Spain
6 months using the app
OptiMonk replied September 23, 2021

Hello there,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We hope that we can help you increase your sales even more :)

Best,
Tom and the OptiMonk Support Team

August 6, 2021

Fast Support and help. We use the app since a long time and now with 10 stores in parallel. Could definitely recommend it!

BEAUTY babe
Germany
6 months using the app
OptiMonk replied August 6, 2021

Hello there,

It's lovely to hear that you're satisfied with the app and with our Support as well. We really appreciate your kind words!

Please don't hesitate to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help you. :)

Kind Regards,
Aniko from OptiMonk Support Team

June 9, 2022

Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)

The Koin Club
United Kingdom
6 months using the app
OptiMonk replied June 13, 2022

Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3 Please feel free to reach out anytime in the future! Anna from OptiMonk

August 9, 2022

The app gives us many options to improve our site's conversion. The support is also really good and fast solving problems

Set You
Brazil
5 months using the app
OptiMonk replied August 10, 2022

Hi Juliana,

I'm glad to see that my colleague Kassandra helped you out quickly :)

I wish you a lot of success with our app,

Anna from OptiMonk

January 26, 2022

Amazing customer service and Chris (One of the team members) have helped me throughout the process for my custom requirements. I would like to suggest OptiMonk if you're looking custom popups solution.

Orgone Energy Australia
Canada
5 months using the app
OptiMonk replied January 27, 2022

Hi Jon,

It was a pleasure helping you set up your OptiMonk popup/stickybar and I would like to thank you for your amazing review, it means a lot to the hard-working team at OptiMonk :)

Do get back to us if you need help with anything else and we will be more than happy to assist you.

Kind Regards
Chris from OptiMonk

July 25, 2019

Nice app last week improve my 2 conversion for brand new store.Excellent app I recommend this app

Unitquality
India
5 months using the app
June 9, 2021

OptiMonk is very user-friendly and has helped us in converting even more website visitors through a beautiful exit intent pop up. The customer service is also incredibly friendly and helpful. Highly recommend this app.

embrace-australia
Australia
5 months using the app
OptiMonk replied June 10, 2021

Hi There,

Thank you so much for your feedback, I'm glad to hear that OptiMonk is already beneficial to you.

I have checked your campaign and I couldn't agree more: the design of the popup is very beautiful indeed!

Thanks for brightening our day :)

Anna & the OptiMonk Support Team

April 8, 2022

I needed a popup for my site and this app helps perfectly with that. Lots of styles to choose from and support was incredibly quick and helpful. Rate it highly.

PB Zero
United Kingdom
5 months using the app
OptiMonk replied April 11, 2022

Hey Davinder,

I'm so glad that we could meet your ideas and achieve the popup flow which you've envisioned! :)

Please let us know if we may help you further with anything and I wish you the best of luck with your popup and your business entirely.

Peter from OptiMonk

August 23, 2022

He implementado en mi tienda www.mismuebles.co aplicando las sugerencias del ebook que tienen disponible, y me parece fantástica, el soporte y la ayuda inicial has sido de lo mejor, gracias

mismuebles.co
Colombia
5 months using the app
OptiMonk replied August 24, 2022

Hi there,

Thank you for your feedback, it truly means a lot to our small, hard-working team!

I am so happy that you are loving the OptiMonk app, and I wish you all the best with your campaigns :)

Do get back to us if you need help with anything or just have a question about the OptiMonk app and we will be more than happy to assist

Kind Regards
Sara

November 28, 2022

I just started to use this app, but I can say it's very eased to use and have a great customer service.

Naphe
France
5 months using the app
OptiMonk replied November 28, 2022

Hi there,

Thanks for taking the time to share your opinion, I'm really happy to hear that you find our app easy to use. I hope you’ll stay with us in the long run!

Sara from OptiMonk Support