Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
L'application est très utile et hyper personnalisable même en version gratuite. Je recommande à tous les détenteurs de sites!
Salut,
Merci beaucoup d'avoir pris le temps de laisser un avis sur notre candidature. Nous sommes ravis d'apprendre que vous l'avez trouvé utile et que les options de personnalisation ont répondu à vos besoins, même dans la version gratuite. Votre recommandation signifie beaucoup pour nous et nous vous remercions de votre soutien.
N'hésitez pas à nous contacter si vous avez besoin d'aide.
Bien à vous,
Emil d'OptiMonk
------------------------------------------------------------
Hey there,
Thank you so much for taking the time to leave a review of our application. We're thrilled to hear that you found it useful and that the customization options met your needs, even in the free version. Your recommendation means a lot to us and we're grateful for your support.
Feel free to reach out to us if you need any help.
Kind regards,
Emil from OptiMonk
Really impressed with the app, keep up the good work!!! Interface is very intuitive and easy to use.
Amazing app! I love it and the support is really amazing and friendly, that is perfect! I would recommend this to anyone!
Hi There,
I'm so glad you were satisfied with my chat support, and thank you for your kind words!! :)
Feel free to reach out to us anytime if you need assistance or a smile.
I wish you a lot of success with your store!
Anna
We've been using the Optimonk app now for just over a month across all our sites. The team has been incredibly helpful in working with our needs, especially when it came to our bandwidth requirements.
This app has seen a definite increase in abandoned cart recoveries.
We're just looking to test out the email collection which if what we've seen on how the cart abandonment works, will prove very fruitful.
This is one APP every store should be taking advantage of using, no matter what your business size is.
I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!
Hi Sheila,
Once again, I'd like to thank you so much for your detailed review and also for mentioning my name. You really made my day! :-)
I hope that everything is alright with your account still. If you have any questions in the future, please feel free to open a chat and I'll be glad to assist you with anything.
Have a wonderful week ahead,
Anna from OptiMonk
So simple and yet effective. loving it.
This apps allows me to get some valuable feedback from my visitors!
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian,
I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)
Have a great week ahead,
Anna from OptiMonk Support
OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.
We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success.
We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!
Sara
I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.
Hi Nigel,
We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)
I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.
Anna from the Support Team
Amazing customer support, available at all times and very understanding and cooperative. Recommend 10/10!
Hi Antonio,
We were very happy to assist you, please feel free to reach out anytime in the future. We wish you the best of luck with your popups! :)
Anna & Sara from the OptiMonk Support Team