Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 4, 2021

I’ve only recently downloaded the app but I’m loving it so far! Hoping to take advantage of all the features and hopefully increase my conversion rate!

Time spent using app: 3 days
OptiMonk replied June 8, 2021

Hi There,

I'm glad you started your journey with OptiMonk! :)

If you need any advice regarding your campaigns, please feel free to send an email to support@optimonk.com, and we'll be happy to help you maximize the opportunities within our app!

Have a great day,

Anna from OptiMonk

June 1, 2021

This app has been super useful for me and helped me increase my overall conversion rate by about .5% (which is huge). It is relatively easy to set up and use, and now they have a lot more types of campaigns you can run.

United States
Time spent using app: 3 months
OptiMonk replied June 2, 2021


Thank you for your feedback!

A 5% increase in conversions is a great achievement. I have checked your campaigns and I love the font styles and colour choices you made to customize your popups!

And it seems like your visitors feel the same way ;)

Keep up the good work and feel free to contact us at support@optimonk.com if you need any assistance.


Anna from the OptiMonk Support Team

May 31, 2021

Very complete application to show pop up I use it for my store In France
Very good customer support also which is very helpful for any questions you have

Time spent using app: About 1 month
OptiMonk replied June 2, 2021

Hi There,

I'm glad you were satisfied with the support you received from our team and thank you so much for leaving a review. We really appreciate it! :)

I know that sometimes it's not easy to start something new, but I'm glad you took the time to explore OptiMonk and also that you turned to our support team with your questions. I think together we found a good solution for your needs.

Please feel free to reach out anytime you need assistance. :)

I wish you the best of luck with your store,

Anna from the OptiMonk Support Team

May 21, 2021

I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.

Buckaroo Bling
United States
Time spent using app: About 2 months
OptiMonk replied May 25, 2021

Hi There,

We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!

Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)

Have a great week,

Anna from OptiMonk

May 18, 2021

The functions are great. A large selection of tmeplates and the editor is easy to use. The customer service is very helpful, fast and reliable. Fun to use!

Groomed Rooster
Time spent using app: 7 months
OptiMonk replied May 18, 2021


Thank you so much for your feedback! You have made our day!

We're happy to hear that you're having fun using OptiMonk and that you received quick customer support from our team.

We wish you good luck with your campaigns, and feel free to reach out if you need any assistance! :)


Anna and the OptiMonk Support Team

May 12, 2021

I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.

Hidden Tracks Cycling
United Kingdom
Time spent using app: About 1 year
OptiMonk replied May 14, 2021

Hi There,

We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)

Thank you very much for your feedback and for spreading the word!

Have a great weekend,

Anna from OptiMonk

May 4, 2021

Very friendly and professional support from the team. The pop-up is very easy to customise and give my website a professional look! Happy with this app :)

Time spent using app: 26 days
OptiMonk replied May 5, 2021


I'm so glad you're getting more and more confident with OptiMonk and it's great to hear you had a positive experience with our Customer Support Team!

I wish you good luck exploring our features and I hope OptiMonk will help you achieve your goals!

Thank you for your feedback and have a great day,

Anna from the OptiMonk Support Team

May 3, 2021

This is the best exit pop-up I have found for my store, I am saving 50 customers every month thanks to optiMonk.

Time spent using app: About 2 months
OptiMonk replied May 4, 2021


Thank you so much for your kind words regarding our app! :)

We are delighted to hear that OptiMonk helps you to save more customers every month!

We wish you every success in the future!

Réka from the OptiMonk Support Team

April 23, 2021

Great app, very easy to navigate and setup on my shopify store. Pop up's work exactly how I wanted them to

Time spent using app: 13 days
OptiMonk replied April 27, 2021

Hi There,

Thank you for your great review! We are so happy to hear that you like using our system and find it easily navigatable. :)

This is what drives us every day, to update our application to be as easy to use and user-friendly as possible and your comment just assured us that we are on the right track.

Have a nice day and take care!

OptiMonk Team

April 22, 2021

We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"

East Meets West USA
United States
Time spent using app: Over 1 year
OptiMonk replied April 27, 2021

Hi There,

Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :)

While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup.

Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under support@optimonk.com

Wish you the best,
Tom and the OptiMonk Support Team