Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique campaign creation and conversion rate optimization. Its user-friendly interface, including a drag-and-drop editor, is praised for ease of use and modern design. The app's customization options, integration with Shopify and Klaviyo, live chat, A/B testing, and reporting features are highly valued. Many commend the customer support for its responsiveness and efficiency. It's recommended for increasing sales and engagement, and creating professional-looking pop-ups and surveys.

July 12, 2022

Easy design and super friendly and quick support. Will check my free account and see how it increases performance and eventually upgrade. Thanks guys!

myprettyisland
Germany
6 days using the app
OptiMonk replied July 12, 2022

Hi Felix! I hope that the free account will serve you well and you'll gain a lot of extra revenue with the help of OptiMonk. I look forward to speaking with you in the future. Anna <3

June 24, 2022

love using this, its helpful for customer feedback which will in turn increased add to carts and sales :)

AlterEgoFitness.com
United Kingdom
8 days using the app
OptiMonk replied June 24, 2022

Hi Daniel! Thanks for your kind words, I'm happy that I could assist you today. I wish you a lot of success with the app and feel free to get back to me if you need help later on. Have a great weekend, Anna <3

May 12, 2021

I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.

Hidden Tracks Cycling
United Kingdom
About 1 year using the app
OptiMonk replied May 14, 2021

Hi There,

We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)

Thank you very much for your feedback and for spreading the word!

Have a great weekend,

Anna from OptiMonk

August 23, 2021

Great for specific popup for certian pages or products!
Got amazing and quick help from Tom in the chat!

Seaquelle
Sweden
8 months using the app
OptiMonk replied August 23, 2021

Hi There,

Thank you so much for your kind words about my work and our application.

It is our greatest pleasure to work with customers like you :)

In case you have any questions, please don't hesitate to reach out to us!

Have a nice day and take care!

Best,
Tom
OptiMonk Team

August 2, 2021

Good app, converts traffic nicely, I am happy with how well it works. I would recommend any site install this tool to build their list.

KaraMD®
United States
9 months using the app
OptiMonk replied August 3, 2021

Hi There,

We’d just like to thank you for taking the time to write this kind review! :)

We are glad to hear that you enjoy using our app and it helped you in your business and we are very grateful for customers like you and hope you stick with us for years to come!

Thanks again,

Brittany from the OptiMonk Support Team

November 23, 2020

Optimonk has been great and as helped me tremendously with building my subscriber list. The creative templates look great and are easy to manipulate. For a new company that's just getting off the ground, the app is perfect and grows with us!! Thank you Optimonk. Definitely have a loyal customer here.

Rags|Tags|Bags
United States
Almost 3 years using the app
OptiMonk replied December 9, 2020

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Tom
OptiMonk Team

September 21, 2021

Optimok works, it does the job. Recently I added 1 rating campaing and it works quite well. I think anyone could be interested to add this app on their online stores.

AurayN Telecom
Spain
6 months using the app
OptiMonk replied September 23, 2021

Hello there,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We hope that we can help you increase your sales even more :)

Best,
Tom and the OptiMonk Support Team

November 22, 2021

This app is perfect! Easy to use and the staff is extremely helpful. Highly recommend! Especially if you are new to using apps :)

Climax Cosmetics
Australia
4 months using the app
OptiMonk replied November 24, 2021

Hi There,

Thank you so much for mentioning the Support Team in your review, we're working very hard to provide the best quality support to each user! :)

We are grateful for your feedback, and wish you a lot of success with your business!

Anna from OptiMonk

December 1, 2021

Customer Support from Optimonk is great...each question I had came with a very quick and informative response to solve my issues. I even had two members of the team answering me...one of them added additional information that was helpful to get my pop-up to perform better. Thankful to the team!

NewwWorldd
Canada
3 months using the app
OptiMonk replied December 2, 2021

Hi There,

Thank you so much for sharing your opinion, we are working hard to provide the best support for each OptiMonk user!

Please feel free to reach out via chat anytime you need assistance in the future.

We're happy to have you on board,

Anna & the Support Team

Edited March 7, 2021

I used this app as I began my ecommerce store and it has helped me grow my contact list which obviously increases my sales! Yay!

J.Volbeck
United States
Over 1 year using the app
OptiMonk replied March 31, 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We hope that we can help you increase your sales even more :)

Best,
Réka and the OptiMonk Support Team