Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 11, 2022

Very good application, very responsive and efficient customer service, thank you for this application !

AXWEL
France
8 months using the app
OptiMonk replied August 16, 2022

Wow thank you so much for your appreciative comments 🤩

Please don't hesitate to get back to us at any time, we'd gladly help you!

August 15, 2022

I'm satisfied with the app and the customer support (thanks and shoutout to Kassandra, in particular).

2gshopit
Italy
8 months using the app
OptiMonk replied August 16, 2022

Hi Giuseppina,

I was very happy to chat with you today, thank you so much for taking the time to review our app, it means a lot!

I wish you a lot of success with OptiMonk!

Kassandra

Edited March 17, 2020

It can be a little confusing to set up initially but the support is excellent and it works like a charm. Customers love the spin for a discount and it has helped us recover quite a few sales.

The Sated Sheep
United States
8 months using the app
January 10, 2023

I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.

Fearless Accessories
United States
8 months using the app
OptiMonk replied January 11, 2023

Hey There,

Thank you so much for the kind words, me and my team really appreciate your opinion🙏
I'm glad I could help fix the issue.

Customer satisfaction holds the highest value for us, we hope to keep improving😊
Thank you again, have a lovely day!

Sarah

March 27, 2017

It is a solid app so far, however, I have not fully explored it. I will be leaving an update review in another month after more experience with this promising app.

Kaizef
United States
8 months using the app
June 4, 2019

I love this app which I personally use for e-commerce. I would definitely recommend this to anyone who is starting.

C.Gambino
United States
8 months using the app
March 21, 2022

Why did'nt I have installed it before! This app is really making money for me, the support team is just really nice and helpful. I love it

🇬🇧 Sergio Davis®
France
8 months using the app
OptiMonk replied March 22, 2022

Hi Damien,

I'm so glad to hear that you were satisfied with the support you received from my colleague, Peter! Thank you so much for sharing your opinion.

It's great that you found our app and I hope OptiMonk will be beneficial to you in the long run. Should you have any questions or need campaign advice for your new campaigns, please don't hesitate to contact our team again.

We'll be there for you! ;)

Have a great one,

Anna from OptiMonk

August 23, 2021

Great for specific popup for certian pages or products!
Got amazing and quick help from Tom in the chat!

Seaquelle
Sweden
8 months using the app
OptiMonk replied August 23, 2021

Hi There,

Thank you so much for your kind words about my work and our application.

It is our greatest pleasure to work with customers like you :)

In case you have any questions, please don't hesitate to reach out to us!

Have a nice day and take care!

Best,
Tom
OptiMonk Team

January 18, 2020

Great, easy and fast. Ideal for me who just started, the application looks useful. The step by step to carry out the events suits me

VALSSEBIASS 0K ALL SHOP
Canada
8 months using the app
November 8, 2019

Easy to navigate - user friendly. I just installed the free plan so cannot comment on its effectiveness yet.

V2K Lines Ltd
New Zealand
8 months using the app