Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique campaign creation and conversion rate optimization. Its user-friendly interface, including a drag-and-drop editor, is praised for ease of use and modern design. The app's customization options, integration with Shopify and Klaviyo, live chat, A/B testing, and reporting features are highly valued. Many commend the customer support for its responsiveness and efficiency. It's recommended for increasing sales and engagement, and creating professional-looking pop-ups and surveys.

March 8, 2022

Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.

Paperbourne
Hungary
2 months using the app
OptiMonk replied March 8, 2022

Hi David,

Anna from OptiMonk Support is here :)

Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store.

Feel free to reach out to us anytime for assistance.

Have a great one,

Anna

July 12, 2021

Great app, the support team is awesome. Very helpful and they write in detail to help me understand. Would recommend

Niko The Gecko
United States
Over 1 year using the app
OptiMonk replied July 13, 2021

Hi There,

Thank you so much for your feedback!

We are a small group of dedicated people who try to help each OptiMonk user to find the best solutions for themselves, and I'm very happy about your good experience with us. :)

If there's anything we can assist you with in the future, don't hesitate to contact us at support@optimonk.com!

Have a great week ahead,

Anna from OptiMonk

May 31, 2022

This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!

Electric Ride Co.
United States
21 days using the app
OptiMonk replied May 31, 2022

Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna

May 20, 2022

Pop ups are really great and diverse. Service is great as well. They always solved occurring problems.

tunedeinenTesla
Germany
25 days using the app
OptiMonk replied May 24, 2022

Hi There, we're happy to hear that OptiMonk has been beneficial to you and that you're satisfied with our Support Team as well. I wish you the best of luck with your campaigns and your business! <3 Anna from OptiMonk

July 28, 2022

Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.

GLADWARES ™
Hong Kong SAR
7 days using the app
OptiMonk replied July 28, 2022

Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3

January 6, 2022

Great pop up app. Very easy to use and amazing features. Recommend a 100% for e-commerce businesses.

#VDR
Portugal
4 months using the app
OptiMonk replied January 6, 2022

Hey There,

We're working hard on making our app more and more user-friendly and I'm glad you like it! :)

Thank you very much for sharing your opinion and please feel free to reach out to us via chat if you need any assistance.

Have a great day,

Anna

December 21, 2021

I just started using it and it seems easy so far.I have created my first campaign to capture emails.Lets see how it goes.

BlotBeauty Cosmetics
United States
4 months using the app
OptiMonk replied December 27, 2021

Hey There,

A few days have passed since your review. I hope you had the time to discover OptiMonk even more and I hope you still like the app! :)

Please feel free to reach out to our Support Team if you have any questions or if you'd like us to help you optimize your campaign.

Have a great day,

Anna from OptiMonk

September 28, 2022

Easy to use app and fantastic support by the team. Anna helped us with a query in less than 2 minutes of submitting it, which is really impressive. Thanks!

LUNA London
United Kingdom
1 day using the app
OptiMonk replied September 28, 2022

Hi Laurence,

Thank you for your kind words, and especially for mentioning my name in your review. I'm really grateful and I'm glad that I could help you out ;)

I wish you a lot of success with our app and with the Klaviyo integration!

Have a great day,

Anna

November 12, 2021

Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.

GlobNet
United States
6 months using the app
OptiMonk replied November 24, 2021

Hi,

I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)

If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com

We always appreciate the insights of our users! :)

Thank you very much once again.

Anna from OptiMonk

May 20, 2022

Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom

Dugout Mugs®
United States
21 days using the app
OptiMonk replied May 20, 2022

Hi there,

I just wanted to thank you for sharing this review, we truly appreciate it! :)

I'm very glad that you like our app and also that you were satisfied with our live support.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.

I wish you all the best for your business! <3

Kind regards,
Tom from OptiMonk